1 Introduction 200
Innovation and change in business are addressed with an increase in advanced techniques and useful aspects of the company. Scenario planning is a tool that ensures to prepare possible eventualities with an innovative and flexible approach (Amer, Daim & Jetter, 2013). The description of the future situation is presented in scenario planning, which is an important criterion to reflect on possible chain or events of the future in an organization or an industry. The systematic use of the tool will ensure future decisions and challenges in the industry. It is essential to analyze the options that need to be considered in the future for Tesco. Tesco is a retail supermarket, and the future of the retail industry is predicted with a possible scenario and implications of a situation. Scenario planning helps to focus on strategic thinking and ensures creating multiple scenarios for the future. The purpose of the report is to highlight the future situation of Tesco in the retail industry. A detailed review of scenario planning is presented with implications of future scenarios. Scenario planning approaches are presented while reflecting on the report.
2 Future scenarios 200
Britain’s retail landscape considers different strategies for future situations. Tesco Britain’s supermarket with revolutionary changes in the retail industry is addressed with technological improvement. The three future scenarios as presented with the help of research and analysis for Tesco are
Automated delivery services in the retail industry
Disruption is more than digitalization
Rise of discounters
Scenario planning aspects are considered to which problems are identified in the retail sector, and challenges are accepted while curtailing to organizational capabilities of Tesco. Reflexivity and dependent consider a processual view of enhanced technology (Brink & Termeer, 2013). An ongoing and strategic appraisal is essential to which it creates an objective reality that involves the retail company to consider organizational growth. The future scenario in the retail industry is analyzed with aspects like technology and discounts in the retail sector. There are several firms in the retail industry; Tesco is one of the top retail supermarket with increased competition. The Decision-making scenario and planning aspects are changed with an increase in the retail supermarket (Maggs & Chelin, 2013). In the future, Tesco might make decisions like automated delivery services, the rise of discounts, and digitalization. The organization is affected by the strong influence of factors that affect the business internally or externally. The human resources department will be lowered as robots, and automated techniques will undertake significant work.
3 Possible scenario 400
The likely future scenario to focus on is mechanical delivery services by Tesco. The organization is considered robotics and advanced technology to lead in the retail industry. Practical steps taken by the organization consists of finding technological advancement challenges. Automated delivery services by Tesco is the plan for the growth of analysts and the use of retail technology. In a full presentation, the potential launch of the upmarket strategy by Tesco will ensure convenience shopping. A shift towards plan based and the growth of wholesale operation has led to the expansion of technology plans that the business considers to serve customers’ demand (de Brabandere & Iny, 2010). Tesco must focus on low prices and improve cash in the industry to which potential opportunities are provided in the industry. To increase detailed retailer opportunities, Tesco will consider and grow eCommerce strategy, which will support the significant aspects of urban fulfillment and ensure technologically advanced systems to be found to reduce assembly costs. Tesco will provide and trial automated municipal delivery services that provide potential partners of growth in the future. Online business is the strategy to which store picking aspects and suggestions are addressed with the back of Tesco stores and serving online orders with robotics technology.
The delivery productivity will be increased with the use of automated delivery services to ensure future challenges and consider low expense on transport. Human resources will ensure that essential aspects will be delivered with increased productivity and engagement in digital transformation (Konno, Nonaka & Ogilvy, 2014). The use of credit and debit cards will engage with secure payment methods in the form of digital acknowledgment to focus on customer demand and ease. The choice of considering automate delivery services by Tesco is justifiable because a significant growth in the retail sector is currently observed (Stephens, 2017). Retail companies need to work on something innovative and to challenge to achieve a competitive advantage in the retail industry. Tesco, while using traditional techniques, may consider failure in the business. The use of automated delivery services, such as robotics, will ensure an effective strategy to engage and consider organizational growth (Walton, 2019). The retail stores are full of inventory to which automation is required in a cost-effective and faster way. The overall aspect of grocery stores is considered mainly from consumer to last-mile perspective. Innovation and smart mirrors will be reflected in the future by finding digital assistants and sorting out the essential needs of the customer with practical aspects. Retailers must experiment with technology to ensure brand image, customer demand, and profitability index.
4 Implications 800
Considering the possible scenario in the retail supermarket, the resultant outcomes of automated delivery services will lead to growth in the retail industry with various aspects.
1 Change management and change leadership
2 Opportunities for growth
3 Technological advancement
Change management initiatives need to be taken by Tesco to focus on the latest techniques and ensure effective strategies for future growth. Assessing the change implications of Tesco, the business process is provided, and an active market base will be secure (Sillitoe, 2019). Change is inevitable, and Tesco needs to focus on operational and new market challenges while focusing on technological advancement. The undiscovered market options seem to be competent with low price aspects and expansion process. The fundamental strategy that will be employed is considerable to mass production and sale. The challenges and issues tend to consider competitors’ plans to reduce prices and ensure customer demand. Change management is an active process that will be applied by Tesco (Telegraph, 2018). The results of technological advancement will bring reduced hindrances in technical factors. The evidence of focusing on technological advancement in the delivery process will explore the change process in the organization with a change in the delivery system and engaging in an exploratory approach by the business. The shift in culture will be introduced with change management aspects, and cohesive relationships will be considered drastically in numerous elements and social activities. The ideologies of change and business aspects are deemed essential to supermarkets to which the inherent nature of selling products will be different. Online business aspects will increase leadership aspects and find growth in the business with excellent performance and sustainable strategies in the market (Tapinos, 2013). The role of business to focus on the resistance of employees will be admired while providing similar opportunities for employees and considering smart technology in the industry.
It is essential to address the possible future scenario of an automated delivery system; opportunities for growth in the retail sector will be discussed. Contribution to the retail sector shared values, culture change, and leadership will be the result. The growth opportunity for Tesco will ensure efficient operations and customer engagement while focusing on social groups and formal aspects. Reduction in great work and practical work strategies for the future will be addressed with the possible scenario (Chermack & Coons, 2015). Excellent performance in the retail sector and a flexible work environment for workers will be useful in considering innovation and productivity levels. The management practice of organizational growth will ensure the roles and decisions productively taken by management. The development of the retail sector will entirely lead to efficient business practices and focusing on self-driven aspects. Drivers of change considerably engage in propelled business aspects that change the overall scenario of the business. The stage of evolution addresses changes in political factors and conforming issues of customer loyalty. The system approach adopted by the organization will ensure substantial growth in retail services while solving internal and external problems. Qualified employees will ensure that business operations run towards management satisfaction to which a status quo will be maintained, and management conflicts will be resolved.
Technological advancement will gain effective retail services by the organization. The market growth will be considered with the customer relationship program. A system approach will be addressed to which competitive market advantage will be ensured (Bowman, 2016). The new technology change and successful operation of the business will provide a management approach and consider strategic management structure for the company. The market will continuously analyze the current situation with the help of PESTEL analysis, SWOT analysis, and Porter’s five force model. This will provide up to date information of the business while analyzing a competitor’s strategy. A change agent will ensure internal decision-making criteria and ensure the process of change to retain customer lifetime loyalty. Strategic management aspects will be gained while focusing on advanced technology that drives customer demand and provides useful sales volume. Significant organizational change will be observed by adapting to organizational transformation and considering environmental factors. It is essential to learn new techniques, variations in the business as per the organizational structure, and new organizational behavior will be addressed. Significant changes in the industry ensure a self-service checkout system, and the new payment system will be discussed at the business (Tesco Plc, 2018). The use of a new order and better service will ensure customer attention and select shopping options. Online services will provide ease of shopping, and customers will feel part of the store, which improves the shopping experience and brand image.
5 Reflection 200
I believe the future of the retail industry will be advanced based on the implications of scenario planning. The future scenario of Tesco will engage competitors to adopt the latest technology, which will ensure an effective delivery system. Robotics and advanced technologies will increase drastically in the future, which will impact positively and negatively. The role of human resources will be to achieve SMART objectives of the business and not just everyday activities. Human beings will be smarter and will always try to focus on innovative changes in the industry. The online store will be considered, and space will be utilized in a limited manner. The retail sector will gain importance in the future, which will bring the most competitive in the retail industry. Along with the retail sector, the IT sector will develop to reach the competency level and to acquire the overall market. I feel that along with some positive attributes, there are negative attributes of advanced technology. I believe that technological advancement will prove growth in the retail market and will ensure the Research and Development area. I am confident that I have the scope in the role of an active change manager profile. As a change manager, I will take care of all the relevant aspects that should be considered for future issues. Change is inevitable, and I will ensure that effective change management strategies should be adopted with technological advancement and innovation in the business. I have gained overall knowledge about the change criteria to be used in the retail sector. In contrast, I have focused on scenario planning for Tesco to which possible scenario is reflected in the report. Tesco is the retail supermarket chain to which effective changes should be addressed in the business. Continuous growth will lead to sustainable business and the overall performance of the company.
6 Conclusion
The report proposes scenario planning of Tesco, a super retail market. The report presented three future scenarios of Tesco to which plan was essential in the business. In the next 20-30 years, Tesco will take these initiatives to focus on organizational and industrial growth. The retail industry was overall viewed with the context of effective change management and leadership aspects in the business. The selected possible scenario was presented in the report to which the resultant outcomes were measured. A reflection of the scenario planning was described in the report while focusing on the growth opportunity in the retail industry.