Our Honest Review of Silver Oak Online Casino
Since its establishment in 2009, Silver Oak Online Casino has successfully managed to compete on a levelled ground with some of the major betting giants in the US. It boasts of impressive bonuses and a wide range of different games selection. Nonetheless, Silver Oak Online Casino has equally had its fair share of negativities, with a good number of players complaining of slow payouts. We have taken our time to analyze both the ups and downs of this online casino, and below is our honest review;
Types of Gambling Offered
Silver Oak Casino offers a wide selection of games to choose from. Some of these include Slots, Video Poker machines and table games.
Unfortunately, as at the time of writing this article, Silver Oak Casino did not offer live dealer games, which is offered by other major sportsbooks.
Video Poker
Silver Oak Casino has some of the best video poker games selection. All the games have great graphics and superior sound quality as well as great visual standards. Listed below are some of the common video poker games offered by the Casino.
Dbl. Dbl. Jackpot Poker
Aces and Eights
Double Jackpot Poker
All American Poker
Jacks or Better
Bonus Deuces Wild
Joker Poker
Bonus Poker
Loose Deuces
Bonus Poker Deluxe
Mystery Bonus Poker
Deuces Wild
Pick’em Poker
Double Bonus Poker
Dbl. Dbl. Jackpot Poker
Dbl. Dbl. Bonus Poker
Online Slots:
For slot lovers, the casino offers different titles from Real Time Gaming(RTG) that features a variety of progressive jackpots. Some of the slot games offered include:
Bank on it
5 Wishes
Builder Beaver
Basketbull
777
Bulls and Bears
Big Shot
Achilles
Bunko Bonanza
Coat of Arms
Diamond Mine
Enchanted Garden II
Count Spectacular
Diamond Mine Deluxe
Eternal Love
Coyote Cash
Double Ya Luck
Fame and Fortune
Crazy Vegas
Dr. Winmore
Fantasy Mission Force
Crystal Waters
Dragon Orb
Field of Green
Cubee
Dream Run
Fire Dragon
Derby Dollars
Eagle Shadow Fist
Food Fight
Diamond Dozen
Empress Wu
Football Frenzy
Diamond Fiesta
Enchanted Garden
Fruit Bowl XXV
Bonkers
Aladdin’s Wishes
Caesar’s Empire
Boy King’s Treasure
Ancient Gods
Cai Hong
Bubble Bubble
Asgard
Cash Bandits
Bubble Bubble 2
Aztec’s Treasure
Cash Bandits 2
Bank on it
Aztec’s Treasure ft. Guarantee
Cleopatra’s Gold
Fruit Frenzy
Funky Monkey
Gods of Nature
Fu Chi
Gemtopia
Goldbeard
Fucanglong
Ghost Ship
Golden Glove
Table Games at Silver Oak Casino
The casino strives to provide practically everything in as far as table games casino is concerned. These games are easy to play, with some having instructions-to- play, to assist newbies in the games. Some of the available table game at Silver Oak Casino include:
- Baccarat
- Vegas Three Card Rummy
- Blackjack
- Super 21
- Pontoon
- War
- European Blackjack
- Red Dog
- Texas Hold’em Bonus Poker
- Tri-Card Poker
- Face Up 21
- Let’em Ride
- Match Play 21
- Pai Gow Poker
- Perfect Pairs
Bonuses & Promotions
Silver oak Casino offers its players very competitive bonuses and other promotions for existing players. In efforts to ensure most people register on their site like all other casinos do, Silver oak entices its new sign-ups with huge welcome bonuses. Some of these main bonuses and promotions are discussed below:
- Welcome Bonus:
For new players signing up with Silver Oak Casino, they are offered up to $10,000 free.
Unlike other casinos that offer bonuses on the first or two deposits, Silver Oak offers 100% bonus on the first 10 deposits, and this is one feature that really makes them stand out.
- No Deposit Bonus
Silver oak offers its players free bonuses they can redeem to play for real money. To enjoy these bonuses, a player doesn’t need to deposit any amount of money on their account. The casino offers various bonus codes that can be redeemed for different amounts. They include:
Bonus Code
Bonus Amount
SILVER25
$25
SILVER50
$50
FREESILVER
$100
•$777 Free Re-Deposit Bonus
This offer is given to players upon claiming a coupon code 777REDEPOSIT then depositing any amount between $30 and $518. The package includes 150% deposit bonus, up to $777.
Happy Hour Bonus
This bonus is offered to players, upon claiming the coupon code HAPPYHOUR. The package involves 150% bonus upon a deposit of any amount starting from $100.
Deposit Options
There are various ways for depositing money at Silver Oak Casino. Some of the common methods include:
- Debit/Credit Cards – Only Debit or credit cards branded with American Express, MasterCard, or Visa are used for deposits. The minimum amount that can be deposited using Credit/Debit cards is $30 and the maximum per transaction is $1250.
- Bank / Wire Transfer – for players residing in the United States, they have the option of either using MoneyGram or western union to deposit money on their accounts. Usually, this takes a maximum of two business days to be received.
For players in all other countries, they can use direct bank transfer to fund their accounts. The minimum amount one can deposit via this method is $50 and the maximum per transaction is $1350.
- eWallets – t the time of writing this article, Neteller was the only e-wallet option available for depositing money at the Silver Oak casino. The minimum amount that can be deposited via Neteller is $30 and the maximum is $5000 per transaction.
Withdrawal Methods & Payout Times
If there is one area that Silver Oak Casino needs improvement on, it’s on their payout times. Compared to other online casinos, withdrawing money from the casino takes unusually long, that has unfortunately had people give it very low ratings.
You can decide to withdraw your money through the various options provided such as bank transfers, Neteller, but these may take up to 10-14 business days. Currently, Bitcoin is the best withdrawal method, with a payout time of about one week, which to me is still a long time to wait.
Player Support
The customer support at Silver Oak is dedicated, knowledgeable and ready to help any time of the day. They have three different options through which they can be contacted. These include:
Frequently Asked Questions
They have listed and explained some of the common questions concerning the casino, and they suggest to their players to first go through the questions to see if their problems can be directly solved from there.
They response to customer emails within 48 hours. There are two email addresses available to use. These are:
help@silveroakcasino.com (for General Questions)
cashier@silveroakcasino.com (for Deposit Questions)
CHAT24/7 LIVE CHAT SUPPORT: This is the most effective way to contact the casino. Their responses are almost instant, since they are always available online to chat. It is effective as you can easily get comprehensive help with all the queries you may have regarding the casino.
Research & Company History
Ownership
Ace Revenue Group, with its headquarters in Netherlands with several other offices in other countries around the world such as the United Kingdom owns and operates the Silver Oak Casino. The company has various different sites, all with consistent bonuses and a wide selection of games to choose from.
Licensing
Silver Oak online casino is licensed and regulated by the Government of Costa Rica, that unfortunately has minimal restrictions and oversight. Nonetheless, the company emphasizes its compliance with international gambling standards, and encourages its players to take a keen interest and read through its rules and regulations especially regarding its withdrawal limits and payment terms and conditions.
Complaints
Almost all the complaints about Silver Oak Casino are regarding the longer payout time. A number of players claim it’s highly cumbersome to withdraw money from the site, and in some instances, the balances appear lower than what the actual balance should be. Whereas the casino insists on being transparent in all their dealings, a deeper insight into these complaints reveal laxity into properly reading the Casino’s terms and conditions regarding their withdrawals. For example, Silver Oak casino states very candidly on their site that their withdrawals can take up to 14 business days to be fully processed. It also has its terms on their bonuses, take an example of the $10,000 welcome bonus. If you utilize this bonus and meet all the play-through requirements, and end up with a balance of $12000, you will only be able to withdraw the $2000, since the bonus amount is deducted. In other words, this bonus is non-withdrawable. Our advice is that you take your time and read through the casino’s full terms and conditions before making your decision to join.
Verdict: Would I recommend Silver Oak Casino? Yes, I would.
In overall, Silver Oak casino has everything to look for in a reliable casino: a wide range of games selection, great bonuses and big winnings through jackpots and various tournaments.
The casino is graphically appealing, and the site is mobile friendly. A first glimpse on the website and you can easily access all the information you need clearly explained on blue and silver layout. Its ‘casino client app’ is easy to download and is compatible with any smartphone type.
Its only limitation is the longer payout period, but this shouldn’t be a concern especially if you don’t mind waiting for some time, usually between 10-14 business days. Moreover, the company recently introduced the Players Rewards Card program where upon registering, players can get their withdrawals within a relatively shorter period of time.