E-Business Influence on Businesses

E-Business Influence on Businesses

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E-business influence on businesses

E-business being one of the most emerging trends has an impact on businesses. Business use the internet, intranets, and extranets to conduct their business. Internal processes, communications, efficiency, and delivery have been automated and streamlined, making work easier and faster.  As a result, there will be an increase in production and increased cost savings by the business. For instance, the firm will enjoy cheaper marketing since it no longer has to rely on advertising agencies.  With the growing preference for online shopping and digital delivery for products, businesses that use e-business have gained a competitive advantage over others (Benitez, Chen,  Teo  & Ajamieh, 2018). There will be high retention of customers by businesses that use e-business since it provides customers with any time, anywhere, and lower-cost transactions.

E-business plays roles in different business applications, such as production. Due to the automation of processes, there are productivity gains since more is produced, and fewer human resources are required, therefore reducing costs. The supply chain has also improved as partners share transaction data and schedules over secure networks, which ensures that they can respond effectively, thus reducing risks and eliminating wastes. Customer service in organizations that use e-business has improved due to services such as online ordering, technical support, and self-service. This has reduced costs and enhanced service quality. E-commerce also plays a vital role in making strategic decisions that affect the business. Most organizations have decided to incorporate e-business solutions in production, marketing, and customer services.

Service orientation provides more efficient business solutions for organizations. A service is considered as the basic model of functionality. The role of service orientation architecture is to allow designing software systems that provide services to other applications ( Aulkemeier, Schramm, Iacob, &  Hillegersberg, 2016). This is to ensure that every service is as functional as possible so that it facilitates the provision of more services.

References

Benitez, J., Chen, Y., Teo, T. S., & Ajamieh, A. (2018). Evolution of the impact of e-business technology on operational competence and firm profitability: A panel data investigation. Information & Management, 55(1), 120-130.

Aulkemeier, F., Schramm, M., Iacob, M. E., & Van Hillegersberg, J. (2016). A service-oriented e-commerce reference architecture. Journal of theoretical and applied electronic commerce research, 11(1), 26-45.