HOW EMPLOYEE ATTITUDE AFFECTS THEIR PERFORMANCE
ABSTRACT:
This paper will analyze and evaluate corresponding influence and effects of attitude towards organizational job performance in effort to realizing identifying and achieving organizational objectives and goals. Attitude and Job Performance: A worker attitude towards work is directly linked to the job performance; a worker who has positive attitude toward his or her work and organization at large performs his or her duties better and excels at what he or she does (Otchere‐Ankrah et al Tenakwah, E. 2016). It is therefore imperative for organization to understand the attitude of its workers ,measure and evaluate the job performance of its employees, Positive attitude has is directly related job satisfaction is essential for productivity and accomplishing and realizingorganizational objectives and goals.
Organizational attitude of workers is expressed through: job satisfaction, dedication and commitment towards work. Organizational attitude of employees is directly influence employees performance later all achieving and realizing organizational goals and objectives. Organizational Performance is a process in whichidentifies, analyses evaluates, measures, controls and the implements organization’s strategy. It is also a management tool to plan, monitor, and measure and review performance of indicators to ensure efficiency, effectiveness and impact of service delivery by the organization. The performance of an organization is integrally linked to that of staff. It is therefore important to link organizational performance to individual performance and to manage both at the same time, but separately.
Organizational performance measures can vary by industry or organization but generally include financial performance, product market performance, customer service, and societal responsibility. Organizational performance is probably the most widely used dependent variable in organizational research today yet at the same time it remains one of the most vague and loosely defined constructs. Notably, different individuals portray different attitudes towards different situation. This is observable through consistency study of job satisfaction, performance and commitment. Attitudes tend to persist unless something is done to change them. They can be portrayed anywhere and to anyone along continuum from very favorable to unfavorable.
Introduction: It is important to identify variables direct related to employees’ attitudes and their performance.( Asrar-ul-Haq et al Kuchinke, 2016). Many psychological and environmental factors influence and affect formation of attitudes towards working environment of organization offering the job to employee. Organization enhances employees’ job performance by enhancing and promoting positive attitude of employees towards work and organization. This may be done through {motivation} training, jobpromotion, salaryincrement and remunerations,offering social amenities in organizational premises and offering retirement pensions and benefits.
Organizational attitude of workers is expressed through: job satisfaction, dedication and commitment towards work. Organizational attitude of employees is directly influence employees performance later all achieving and realizing organizational goals and objectives. Organizational Performance is a process in which identifies, analysesevaluates, measures, controls and the implements organization’s strategy. It is also a management tool to plan, monitor, and measure and review performance of indicators to ensure efficiency, effectiveness and impact of service delivery by the organization.
The performance of an organization is integrally linked to that of staff. It is therefore important to link organizational performance to individual performance and to manage both at the same time, but separately. Organizational performance measures can vary by industry or organization but generally include financial performance, product market performance, customer service, and societal responsibility. Organizational performance is probably the most widely used dependent variable in organizational research today yet at the same time it remains one of the most vague and loosely defined constructs. Notably, different individuals portray different attitudes towards different situation. This is observable through consistency study of job satisfaction, performance and commitment. Attitudes tend to persist unless something is done to change them. They can be portrayed anywhere and to anyone along continuum from very favorable to unfavorable.
Attitudes may be portrayed and directed towards some object about which how a person feels (affect) and beliefs. The attitude and behavior of the employees play a significant role in the employee’s performance and process of development. Employee’s job related attitudes influence and create an effective impact on organization’s behavior. The competitive dynamic and ever changing environment needs of employees to positively react to the healthy performance for the organization and vice versa. Attitude is a powerful tool which affects the behavior of an individual influence towards job performance. The knowledge of employee attitudes can significantly helpful to managers in attempting to realize and predict the employeeperformance behavior and their corresponding corrective measures.
BODY
Attitude has a direct impact on work performance of an employee. There are number of other variables that affect employee work related attitude on employee job performance. The study focuses on variables that are considered to have an impact workplace behavior of employee, leadership, job satisfaction, commitment, motivation and training. Job satisfaction is a significant area of research; it is correlated factor which can enhance job Performance. Attitude and Job Performance: A worker attitude towards work is directly linked to the job performance; a worker who has positive attitude toward his or her work and organization at large performs his or her duties better and excels at what he or she does. It is therefore imperative for organization to understand the attitude of its workers ,measure and evaluate the job performance of its employees, Positive attitude has is directly related job satisfaction is essential for productivity and accomplishing and realizing organizational objectives and goals.
It is important to identify variables direct related to employee’s attitudes and their performance. Many psychological and environmental factors influence and affect formation of attitudes towards working environment of organization offering the job to employee. Organization enhances employee’s job performance by enhancing and promoting positive attitude of employees towards work and organization. This may be done through {motivation} training,job promotion, salaryincrement and remunerations,offering social amenities in organizational premises and offering retirement pensions and benefits.Organazational attitude of workers is expressed through: job satisfaction, dedication and commitment towards work.
Organizational attitude of employees is directly influence employees performance later all achieving and realizing organizational goals and objectives. Organizational Performance is a process in which identifies,analyses evaluates, measures controls and the implements organization’s strategy. It is also a management tool to plan, monitor, and measure and review performance of indicators to ensure efficiency, effectiveness and impact of service delivery by the organization. The performance of an organization is integrally linked to that of staff. It is therefore important to link organizational performance to individual performance and to manage both at the same time, but separately. Organizational performance measures can vary by industry or organization but generally include financial performance, product market performance, customer service, and societal responsibility. Organizational performance is probably the most widely used dependent variable in organizational research today yet at the same time it remains one of the most vague and loosely defined constructs. Notably, different individuals portray different attitudes towards different situation.
Job Commitment: Job commitment is the feeling of responsibility that a person has towards the mission and goals of an organization. When an individual has job commitment, he or she is more likely to perform tasks and responsibilities that will help an organization achieve a goal. Organizational environment and behavior affect and influence attitude formation of employees which in turn affect directly and relatively organizational performance leading to realization and achievement of goals and objectives.Basically, positive attitude leads to positive performance of employees in organization. Job commitment might be improved through motivation, that is through remuneration, salaryincrement and job promotion.
Training and Development: Training and development refers to educational activities within a company created to enhance the knowledge and skills of employees while providing information and instruction on how to better perform specific tasks. (Xiong, 2020). Training is significant important and essential towards formation and directing attitudes towards achieve and realizes of organizational goals and objectives in effort to enhance employee’s organizational job performance. Training forms essential component and features in towards correcting negative reputation perceptions towards organization and its components, this might be of great importance towards positive employee’s performance in Organization. Managers share and acquire profound knowledge and skills in management field through training and learning .Training is of great importance in sharing and administering skills and knowledge to their juniors, same level management as well as seniors top managerial departments.(Xiong 2020).
Motivation: Motivation is the word derived from the word ’motive’ which means needs, desires, wants or drives within the individuals. It is the process of stimulating people to actions to accomplish the goals. In the work goal context the psychological factors stimulating the people’s Organizational environment and behavior affect and influence attitude formation of employees which in turn affect directly and relatively organizational performance leading to realization and achievement of goals and objectives.Basically, positive attitude leads to positive performance of employees in organization. Motivation is enhanced through remuneration, salaryincrement and job promotion.(Xiong 2020).
Job Satisfaction: Job satisfaction refers to a person’s feeling of satisfaction on the job, which acts as a motivation to work.(Asrar-ul-Haq et al Kuchinke, 2016). It is not the self-satisfaction, happiness or self-contentment but the satisfaction on the job. Job satisfaction relates to the total relationship between an individual and the employer for which he is paid. Job satisfaction is enhanced through motivation. Motivation is enhanced through remuneration, salaryincrement and job promotion. (Asrar-ul-Haq et al Kuchinke, 2016). Provision of social amenities, educative curriculum and vocational training is of great importance towards enhancement of Job satisfaction.
Attitude of Employees and Leaders:A transformational leader usually leads its employees by providing them a vision (Asrar-ul-Haq et al Kuchinke, 2016). He identified that transformational leaders modify the beliefs and attitudes of the employees by inspiring them. They provide their employees a vision and motivate them in achieving particular goals. There is a significant relationship between transformational leadership and employee performance outcomes, . Job satisfaction relates to the total relationship between an individual and the employer for which he is paid. Job satisfaction is enhanced through motivation. Motivation is enhanced through remuneration, salaryincrement and job promotion. Provision of social amenities, educative curriculum and vocational training is of great importance towards enhancement of Job satisfaction.
Recommendation
Due competitive dynamic era and ever changing both external and internal environment, organizational attitude of both top managerial and middle as well as lower management performance of an organization becomes one of the important aspect which is directly or indirectly influenced by attitude. For organizations and firms to survive, thrive and adapt to ever changing environmental and dynamic needs attention should be paid to identify variables direct related to employees attitudes and their performance. So, in order to meet the expectation, organization must forecast systematic human
Conclusion:
In this competitive dynamic era and ever changing both external and internal environment, organizational attitude of both top managerial and middle as well as lower management performance of an organization becomes one of the important aspect which is directly or indirectly influenced by attitude. For organizations and firms to survive, thrive and adapt to ever changing environmental and dynamic needs attention should be paid to identify variables direct related to employees attitudes and their performance. So, in order to meet the expectation, organization must forecast systematic human resource management and also need to prepare their staff to meet organizational objective which can lead the organization with better productivity. We can deduce from this study that, there is a significant and positive relationship between job attitude (job satisfaction, commitment, organizational leadership and job involvement) and job performance in in health sector.
In conclusion, the research finding demonstrated that, even though performance of employees And all the fourdimensions; Job attitude, Job involvement, job satisfaction, job leadership and commitment are different but they are closely related and influenced each other.
REFERENCES
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Otchere‐Ankrah, B., Tenakwah, E. S., & Tenakwah, E. J. (2016). Organisational reputation and impact on employee attitude: A case study of MTN Ghana limited and Vodafon Ghana Limited. Journal of Public Affairs, 16(1), 66-74.
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