TAKING YOUR HOTEL BUSINESS TO THE NEXT LEVEL
If you have a hotel, this article suits you. Do you know that you can elevate the number of customers coming into your hotel? No idea? Follow this to the end and your hotel will never be in the same level again. With the following tips, you are good for the business.
- Do not overstock
One may be tempted to have more stock in your store, which may be superfluous. For instance, you may think it is wise to buy a lot of wheat flour for your hotel but it is not. Alternatively, it may be buying excess cabbages or tomatoes. The excess stock can be converted into another income-generating product. If you do not cook some foods, divert the money meant for excess stock to prepare these. Nevertheless, you should not under stock.
- Advertise your hotel
Thanks to internet and online platforms. Businesses now can be advertised through online media like facebook, tweeter, and instagram among others. These platforms are cheap so do not be left behind. Research shows that when a commodity or business is advertised, customers will flock to it just for curiosity. Furthermore, if it costs you almost nothing to advertised, why shouldn’t you? Take pictures of readymade foods for adverts. Ensure you take appetizing and clear food pictures.
- Cultivate your customer relation
A customer will come again if you speak nicely to him or her. When a customer comes to your hotel, speak nicely to him or her. Even if you do not have what the customer wants now, assure him that come next time everything will be available. This will make the customer feel appreciated and willing to come next time. If a customer is happy about you, he will not only come again but also bring another customer. Try it, it works miracles.
- Motivating your employees
Ever gone to work not because you like it but because you need money? I bet it is the most ill experience ever. All day you feel bored and longing for the day to end or for weekends, if you are lucky not to work on weekends that is. These are signs of an unmotivated worker. His performance is always low hence do not bring benefits to a company. If you motivate your workers, they will not only be productive but also own the business. They will serve customers happily and perform other duties diligently. Motivation of employees can be achieved by giving incentives, rewarding them, giving them off days among others.
- Maintain cleanliness
It is said that cleanliness is second to godliness. Am not sure whether this is a Bible verse of somebody’s quote. Yet to know that. Poor sanitation conditions will have an equal measure to the disappearance of your customers. Ensure your working area is clean and neat. No customer will order food in a dirty environment. Arrange your chairs and tables in a good order that creates an appealing to the customers.s
- Diversification
Major in several enterprises. If you only sell chapattis to your customers, do some other foods like tea, some stew and the rest. Double benefits, right? A business will reap big if it diversifies on its commodities. If a customer finds all what he or she needs in your hotel, he will be satisfied and will come next time.
- Set achievable goals and evaluate them
Every entrepreneur has goals set to run his business. As a hotel proprietor, you are no exception. Set some goals, what do you want to achieve at the end of a certain period? Avoid setting very high goals that are hard to achieve. One may get frustrated if he does not achieve his goals. Therefore, it is always advisable to set goals that you can achieve, and then bit by bit you improve on them. The other crucial thing is to evaluate your goals. Ask yourself whether you have achieved your target, and if not, what challenges barred you from achieving them.
With these simple tips, you can bring a revolution in your business. Try them and your hotel will never be the same again. Do not just remain at the same level, move!