A performance review system
A performance review system is a planned way of examining and rating the performance of an employee. First, one needs to know how often the company needs to appraise its employees. The time it takes and the effort needed to administer the assessment will determine how often appraisals should be done. It is essential to decide whether to discuss pay increases and the goals of the evaluation. Secondly, it is critical to decide what forms need to be used in administering the process. Some companies use a 360 review process, while others depend on the supervisor or unit manager’s report. One should determine the source of information and whether it is reliable, acceptable, specific, and valid. For example, a 360 review process will require information from peers, managers, colleagues, and customers. What matters most in a performance assessment system is that the evaluation should be strictly on the job description. Third, the manager should align the performance against the organizational goals to determine how the employee helps the company meet its goals. Some employees do not know the firm’s goals and objectives, and it is a perfect time to let them understand where the company is headed. Fourth, the review process needs to be communicated to the employees and the managers who will participate in the assessment. They need to know how the process will be done, the day(s) of the evaluation, and what time it will take to evaluate each employee. Lastly, the employees need to be trained on how to use the feedback to improve their performance and not to take it personally and cause it to demoralize them.