Amazon in the e-commerce business
Technology, as one of the forms of civilization, has changed how things work globally. The types of communication experienced nowadays are so advanced that an ancient man might think it is a mystery. The advanced interface has connected the world through the world wide web, internet. The virtual connection has been effective in naturing the development of technology moguls such as Amazon. The owner of Amazon has been rated as the wealthiest individual in the world by Forbes. The company has its roots in Bellevue, Washington. Founded by Jeff Bezos in 1994, the organization has proved to be unbeatable in providing services to unlimited consumers. The effective nature of the business has brought about the employment of more than 750,000 employees. The company started as an online retail store selling books. At that time, the book industry was lucrative as many readers opted to spend their time reading, and new readers were coming up. The price offered by the company was also too reasonable to be turned down, thus bringing its market penetration capability to record-breaking exponential growth. Also, the company started to invest in more market opportunities that are reaping huge benefits. Cloud computing as in Amazon web services, Amazon Studios, Amazon space program referred to as Blue origin and the retail Amazon prime. All these combine bring the company to a valuation of more than a trillion-dollar. It is essential to provide an evaluation of the management activity since the organization has turned out to become a globally recognizable brand. This essay focuses on analyzing the management team’s activity following a case study of a person who has acquired managerial promotion.
Amazon.com has a unique hierarchical business structure. The founder and CEO of the organization, Jeff Bezos, has a strong belief in learning from failure and experimentation. He also understands that experimentation is the key to innovation. At the top of the table is Jeff Bezos, who is the founder and CEO. A team of nine directors of different departments then follow the hierarchy, and they are tasked with decision making. All office sectors, from legal to finance to technology, have representation in the directors. Such a framework is essential in ensuring that the customers can get the product of their preference regardless of their geographic position. Also, the organization has a recruitment procedure that is tasked to spot and acquire upcoming new innovative talents in the market. The hiring manager used modes such as phone interviews, written, and one-on-one interviews to evaluate individuals’ competency. The hierarchical business structure has been successful at making sure there is a solid hierarchical corporate structure, flexibility in business, and stability in management.
The organization structure has roles that align it with the objective and strategy. The second level of nine directors work independently and are subject to answer to the CEO. The company has effectively ensured that it stands for customer satisfaction. This has provided a huge boost as all forces work hand in hand to accomplish the needs and desires of the consumers. Also, the use of technology through artificial intelligence and cloud computing has essentially played a role in acquiring employee data necessary to understand how best, efficient, and effective the employees can work.
source: https://research-methodology.net/amazon-organizational-structure-2/
A case scenario of a person who has earned promotion through consistency and hard work is necessary for evaluating the management practices of the organization. Planning in business is the art of establishing goals that will maneuver the company to future success. A new manager has to know how the goals heightened will come to reality. Being the head of 100 individuals is not an easy task. It is thus necessary for the manager to evaluate a team of supervisors who best suit the management style. Also, the team will be the channel of futuristic endeavors. During planning in a warehouse, it is necessary to evaluate how best the employee can work with the highest precision, efficiency, and effectiveness. The use of technology to experiment and avail data for such a purpose comes into place. Also, a culture of timelapse, using the least time possible, and cohesion among employees, will be necessary for the process. Such a culture can be effectively built through organizing bonding activities, fully funded and free for employees, that will direct individuals to know each other and thus be aware of the well being of others, brotherliness. Also, providing training and motivational conferences is a methodological approach.
Through planning, it is possible to organize the proceedings. The art of organization involves developing a structure through allocating human resources that will spearhead the company to achieve the goals. In organizing, it is crucial to effectively coordinate proceeding with a high degree of precision. During such a process, devolution of tasks, grouping through departmentalization, and delegation of duties comes into focus. The current organizing structure of the company has proved to be effective and working in order; thus, changes can alter the desired output. Although, alteration through the addition of known techniques can be work uniquely and specifically for the warehouse. Delegation and working as a team is a choice one can undertake. Departmentalization works through using different supervisors. Delegating different duties to the supervisors will split the workforce into departments having supervisors as the heads.
Staffing is crucial as it determines how various activities will run. The different departments have already been established as there is a need to find the best workforce to work in the categories. The company is self-sufficient is identifying growing talents; thus, employment is independently done by another team. Using the record provided is essential in evaluating who best works where thus ensuring all work effectively. Since the market is dynamic, and there are individuals who might opt to leave the company, there should be a plan for replacement. The HR process is solely by the company, but having one in the warehouse can be beneficial. Having influence in the hiring manager’s office will essentially create a portal where it can be possible for a manger to also identify the desired employee for replacement. Also, through providing recommendations, one can find an individual who best suits the gaps in staffing.
The devolution style of leadership is one style that has desired and reaping benefits. Through delegation of duties to the workers, one can effectively manage the company by having only the heads of departments giving reports. It is easy to solve cases from the least number of individuals. Using transformational leadership suits a manager who is destined for a productive and healthy working environment. Having such a form of leadership is essential in combating the dynamism in the market and thus effective in availing new life-changing solutions.
In controlling the warehouse, there should be a standard operating procedure which no individual should deviate. The quality and quantity of products in time should, at no instance, not be compromised. Using the four steps in the control process will boost the balance in gaining total control. In establishing performance standards, it is possible to use the experience gained in the company and also the managerial expectations. The next step of measuring the actual performance is through experimentation and data analysis. Comparing actual performance to the standard is obtained though the gaging of the performance is aiming at the goals. Lastly, taking corrective action occurs when things do not go as planned, and thus, there is a need to change the current proceedings.
In conclusion, Amazon is a giant in the e-commerce business courtesy of the business management structure. The experience gained as a worker who obtained promotion slowly and in a step-wise manner is of much quality. Competency is one issue the management can know through a historical track and not by the educational background. The managerial structure has to be solid and engaging to all employees. The customers are the most important asset of any company. It is thus essential to ensure that the quality beats quantity. Also, not forgetting that without the employees, the needs of the customers would not be met. A healthy working environment should be a priority for every manager. The five functions of management play a vital role in ensuring successful management criteria. Managers should assimilate the framework as it discloses how every step should contribute to success. It is, therefore, important to all individuals to use the framework in their endeavors.