PART B: Planning customer service Scenario: You have carried out surveys to identify customer needs in the Fine Foods chain of restaurants, and now need to improve service performance in the areas of concern.   Responses showed that: 58% Will return 24% Might return 18% Will not return     You have reviewed the results of the survey and now need to develop a Customer Service Plan, based on the feedback received to improve customer service.   You decided to use a tool called the “RATER Elements” to help you analyze the feedback. The RATER Elements The RATER model of customer service is a tool for assessing a customer’s needs. It revolves around five key facets that are believed to constitute quality customer service: Reliability – Doing what you say you will. E.g., if you tell a customer you will call them back by the end of the working day then you need to do that Assurance – Relates to competence, knowledge, respect, credibility, honesty, confidentiality, safety, and security. It involves delivering customer service that is based on sincerity and…

The developing role of HR within the present-day business Introduction The developing role of HR in present-day business involves the practices, procedures, and policies that persuade the performance of employees in an organization. In this article, a detailed analysis of the developing role of HR is discussed in detail. The practices of HR are involved in recognizing, pooling, screening, and evaluating the necessary channels that a company must use to ensure the organization runs effectively. Thus, HR plays a vital role in the retention programs of the company’s employees and in the process of enhancing the performance of the organization. HR plays a major role in an organization in myriad sections ranging from the company image to strategic planning. HR practitioners provide many expertises, services that maintain control by enhancing the employees’ experience in the organization by strengthening the functions and operations of the entity. Roles of HR in the organization Strategic management of the company- the HR in the company improves the bottom line of the organization using its knowledge of how human capital influences the success of the…

My CSP: Nurse Practitioner-Led Management of Type 2 Diabetes In most healthcare settings, nurses are the primary caregivers, and this has positively impacted the quality of care that patients with type 2 diabetes receive. According to Klisiewicz & Huddle (2011), there were approximately 30 million people with diabetes worldwide, a figure which has risen to 285 million by 2010 and is projected to grow to almost 500 million by 2030. Diabetes is a disease that requires continuing care: consisting of professional nurse-led care and patient self-management. Nurse practitioners have reached a tipping point, and now more than ever, nurses provide solutions to a majority of the health issues affecting many countries today. Essential I: Scientific underpinnings for practice essentials Through this essential, I have been able to base all my patients’ care activities on scientific evidence. According to Sahin & Naylor (2017), evidence-based practice (EBP0 entails the application of scientific care basing on scientific evidence to ensure delivery of quality patient care. To employ scientific underpinnings, I will use research-based knowledge, and clinical evidence to inform the decisions on quality…

                Moral Dilemma of Climate Change Student’s Name Institution Affiliation Course Instructor Name Due Date                   Moral Dilemma of Climate Change Climate change has presented us with a controversial dilemma that is not inevitable to escape. The problems presented by the effects and consequences of climate change are becoming dynamic. Climate change has a long-term magnitude that will be felt by our children and our future generation. I resonate with the author’s idea that climate change has a serious international puzzle that can only be expressed in the following manner. Humans benefit immensely from burning affordable coal while oblivious of the huge price that will be paid by our grandchildren;  they will pay the price of our ignorance. I believe that we should try to control global warming and its adverse effects in order not to let our children and grandchildren suffer what is not considered their fault. In addition, I agree that the sentiments that endangered status requires a global commitment to mitigate. Knowing…

 The HRM strategies in Japan and the UK. In this particular study, there will be intensive research on some of the HRM strategies that are adopted in two different countries, that is Japan and the UK and the evaluation of some of the reasons of why the Japanese HRM strategies cannot be transferred to the UK. These two countries under study are made up of a good number of the multinational countries that are economically active globally. A large percentage of the operating companies have got the Human resource management department that has got the duties and responsibilities of putting some necessary records pertaining the companies’ documents and the reception of the visitors and the submitted official letters upon the visitation of the given company (McCann and Monteath 2020). The HRM strategies simply refer to the practices that involve consistent coordination that corresponds to the general business objectives of the given organization to enhance some improvements to the performance of the business operation. Therefore in this particular research, the main aim is to carry out the evaluation and find out…

Use of Facial-Recognition Software Smith was one of the most respected people in society. However, one day he was on his way to work, and unfortunately, Liza was his friend and did not as his progress convinced him of stealing her properties. The accusation was based on faulty facial recognition software that indicated that Smith was the last person in Liza’s house before proceeding to work. However, the accusation later caused misunderstanding between the two resulting in conflict between the two. Unfortunately, their disagreement was amicably solved by Lizas Parents. Eventually, they were able to resolve the issues and focus on their friendship.   Who? What will people be affected? The use of faulty facial recognition software is likely to affect youths at large as it is linked to providing information that is deemed incorrect. In this case, the majority of youth are at high risk of being affected by technology. Also, society is likely to be affected by the system because it can cause misunderstanding and interfere with one’s privacy. What? Is there a specific technology you are addressing?…

My Education by Susan Choi Introduction The writing by Susan Choi is exciting for it presents themes on female development and heterosexist assumptions. In the novel entitled, “My Education,” Choi presents visual beauty and love affair of two women. Regina and Martha are depicted in the novel to have a stronger relationship and have been organizing daily activities together (Choi 8). Women of color are described in the novel. The author of “My Education” should be remembered for prioritizing the theme of women development in her novel. The research focuses on the “My Education” novel by Susan Choi. Analysis Susan Choi is the queer author of the novel “My Education,” and focused to describe her college life. Choi married Pete Wells, and in her writings, she continued to show her high-level skills. In the 20th century, Susan Choi won the National Book Award for Fiction, and many readers have confirmed that she maintains proficiency in fiction writing. In My Education novel, Choi has shown better writing skills than in the past genres. In the novel, Choi used Gottlieb as the…

The world is now highly globalized, and learners can now attend schools outside of their cultural environment. Due to globalization, schools, especially in the United States, receive many students whose first language is not English. The tutors are compelled to teach the learners English and, at the same time, meet their educational needs. To teach in a classroom with English language learners needs both skills and experience. To effectively teach English Language Learners (ELL), the teacher must cultivate relationships in the class and be culturally neutral. For instance, teaching social studies topics like Drug Abuse among youths, there are various approaches the teacher can adapt to teach in such a classroom effectively. Drug abuse among youths is an essential social studied topic that needs proper teaching and attention in the contemporary world. Learners need to understand what is drug abuse and its effects on society. Teaching such topics, therefore, not only benefit the learners educationally but also equip them with the knowledge needed to sanitize society. Research shows that drug abuse is rampant among the youths in the society. Drug…

Tempo as Meaning: Altruistic Interpretation In Drake “God’s Plan Music Video”     Oral Presentation Script Introduction: Gods plane by Drake (START) Slide 1 Good morning teachers and fellow students, today I would like to present to you my final paper on a 20th-century song which is “Gods Plan” by Drake before I start my presentation, allow me to give a brief introduction about my paper. (Click) Slide 2: Brief Introduction (Click) Slide 3 As I have already stated, my final paper has tried to take a cross-examination on popular 20th-century music (Click) exploring phrases rhymes, psychological approaches, narrative theory, and current music analytical tools thereby (Click) understanding music composition from different perspectives. In his song “Gods Plan” Drake decide to use charity action to communicate to some of the themes that are in his song. Generosity involves private donation for the benefits of the general publicBarman, E. the social bases of philanthropy. Annual review of sociology. (July 2017).DOI; 10.1146/annurev-soc-060116-053524. https: //www.researchgate.net/publication/31888088356   . (Click) Slide 4 I chose the song “Gods Plane” due to the fact that Drake songs…

The Four Principles of Bioethics Ethical Issues in Biomedical Engineering   The Four Principles of Bioethics Beauchamp and Childress introduced bioethics principles to resolve ethical issues. The four ethical principles include non-malfeasance, beneficence, and justice.[1]The four principles act as a foundation in the field of medical ethics as well as essential for understanding the current approach to ethical consideration in healthcare. Different arguments focus on identifying the most significant principle than the other among the four. Moreover, in a diverse community, the guidelines of what principle should consider first need to be broadly acceptable among all different cultures and religions. In clinical medicine and scientific research, all four principles get applied to guide in discovering the care provider’s moral duties within that situation. Health professionals should concentrate on the responsibility of maintaining the best decision for the patients by achieving the balance between the four principles indecisions. Therefore, none of the four principles exist as more significant than the other in the healthcare systems while making different decisions by the care providers. The first principle exists as respect autonomy, which means…