Chapter 12
- Some people say that chatbots are inferior for chatting. Others disagree. Discuss.
Chatbots are inferior for chatting. This is based on the fact that they end up posting irrelevant information, thus wasting time for the client. Given this case, such instruments are ineffective in chatting.
- Discuss the financial benefits of chatbots.
Chatbots helps in minimizing human resource costs. The work that could have been done by a human being is now done by robotics, thus leading to a cut on salaries and wages.
- Discuss how IBM Watson will reach 1 billion people by 2018 and what the implications of that are.
IBM will be able to reach 1 billion people by the year 2018, and this is through the application of its technology which has a wider reach. However, the implication of reaching such a large target group is that it increases the profitability of the firm.
Exercise
- Enter shopadvisor.com/our-platform and review the platform’s components. Examine the product’s capabilities and compare them with those of two other shopping advisors.
The product’s capabilities of shopadvisor is that they are usually available within the client’s reach. In other words, the client can source for commodities from the nearest shop within his or her area. This is unlike shopware and crunchbase where the clients are, in some cases, expected to pay additional transportation costs as the featured products lack the availability capability.
Chapter 13
- Compare the IoT with the regular Internet.
The IoT is different from the regular internet and this is based on the capability that both have. For the case of IoT, this is capable of letting the devices communicate directly to each other. This is unlike the regular internet which may require the use of cloud servers.
- Discuss the potential impact of autonomous vehicles on our lives.
Autonomous vehicles may make life easier in the sense that people will find it easier to move from one location to another, and this is regardless of whether they know how to drive or not. In addition, autonomous vehicles will also positively impact the disabled such as the blind as it will make it easier for them to move from one point to another.
- Why must a truly smart home have a bot?
A truly smart home must have a bot, as this will help in keeping the visitors entertained while waiting for a human response.
- Why is the IoT considered a disruptive technology?
The IoT is considered a disruptive technology and this is because of its potential impact of penetrating most aspects of our lives and generate new opportunities in business.
Exercise
- It is said that the IoT will enable new customer service and B2B interactions. Explain how.
IoT will enable new customer service and B2B interactions and this is based on its capabilities to connect devices, leading to communication across such inputs.
- Find information about Sophia, a robot from Hanson Robotics. Summarize her capabilities.
Sophia can imitate human gestures along with facial expressions. Apart from that, the robotics is also able to answer some questions as well as contribute to discussions on various topics.