HEALTHCARE FACILITIES
Over time, healthcare facilities had faced increased pressure to offer safer services efficiently and cost-effectively, protect patients’ privacy, and maintain compliance with constantly changing laws. In this section, external analysis is carried out to assess the various factors that affect the healthcare facility, such as economic, demographic, technological competition, and political factors. In view, it can be stated that the facility is impacted by political factors such as government spending and policies. Recently, the facility has experienced transformation in government policies and plans, such as universal healthcare and tax legislation changes.
On the other hand, economic factors include inflation, interest rates, and economic growth influence the facility. Economic factors affect how patients spend their money. However, Nebraska has experienced stable and positive economic growth. In this case, customer spending has increased, allowing the facility to generate more revenue. Besides, many customers can pay their medical bills providing the hospital stable revenue stream. Notably, demographic characteristics vary. Nebraska consists of a various population that includes whites, blacks, and Latinos. Thus, the facility serves socially diverse people with different customs, beliefs, and perspectives. However, the entity offers healthcare services to all people without socioeconomic and religious preferences. For the technological competition, the hospital faced increased risks due to technological changes characterized by short life cycles and high cost.
Markedly, Nebraska Medicine Bellevue has many strengths, such as community and political goodwill. Also, it has stable financial stability, and its leadership has proven to be fiscally responsible compared to its competitors, such as the Catholic Health Initiative. However, the hospital has some limitations that include a large staff to patient ratio; hence, its quality has reduced. Also, there is an increased threat to new entrants and the changing political, legislative, and economic environment.
Part 2: Navy Military Clinic
The facility creates value for the customers by offering healthcare services such as disorder management, counseling, and treatment. In most cases, the facility provides free healthcare services to the active and veteran military personnel and their families. Notably, the Navy military clinic has a competitive edge over competitors, such as a large customer base and financial stability. Ideally, the federal government offers financial support to the facility; hence, it can acquire cost-intensive machines and other modern technologies. Additionally, the clinic derived its competitive advantage from a specialized workforce.
Outstandingly, competitive advantage can be increased by reducing staffs to patient ratio. It is important to note that the number of patients seeking services from the clinic has increased. In this regard, the quality of healthcare services provided has significantly dropped. For example, patients waiting time has double. Increasing the number of staff and facilities will help to reduce service delivery time and boost customer satisfaction. On the other hand, the hospital must establish a strategic partnership with other healthcare facilities to promote service delivery, referrals, and reduce competition.
Application of technology and innovation, such as mobile applications, play a critical role in the organization. For instance, new technologies such as screening machines, enable medical providers to access and diagnose various health problems. Additionally, technology and innovation improve efficiency and effectiveness. As a result of new technologies, there have been increasingly positive healthcare outcomes because of timely and correct treatment provision. Also, the cost of treatment has reduced; thus, the clinic has derived a competitive advantage related to quality service delivery and low cost.