How to Identify My Salesforce Development Project in Right Hands?
Salesforce application is integrated into many organizations to solve business challenges. For the Chief Executive Officer to ensure successful sales increase he/she should be able to create a sales pipeline to ensure successful marketing campaigns. Many businesses fail because they have poor salesforce implementation process that has detailed information on budget, planning, and risks involve in the project.
Salesforce CRM application development provides a CRM platform that ensures customer services. Salesforce CRM application development provides solutions such as market automation, analytics, and customer service focus. The Salesforce development process has several stages.
The Salesforce development process requires you to have the right skills.
Salesforce application development is created to automate the business process to create dashboards and custom reports. To make sure that the salesforce application development process is well done, you require skilled personnel.
- a) Salesforce developer whose duty is to use their programming skills such as HTML, and salesforce object query language to communicate customer needs. They ensure that the salesforce application development process is effective to achieve the desired results.
- b) Salesforce architect- designs the architectural model of future customer relationship management. He should have experience in integrating Salesforce with other third-party systems, have a good development background.
- c) Salesforce consultants- ensures that there is no bridge gap between the business and technology and ensures a good means of salesforce to communicate s=customer needs.
All experts need to have certificates. Salesforce developer needs to have a platform app builder, B2C commerce developer, marketing app developer. Salesforce architects require a salesforce application architect and system architect certificates.
A certified Salesforce partner ensure enables their partner to grow a successful business while delivering customers’ success. The employees need to learn from the certified salesforce partners on technical issues and organization management so that to achieve the desired results.
A successful Salesforce implementation process has the following factors.
- Consider implementation strategies
He/she should consider having different strategies that match with customer relationship management. this will ensure growth in marketing, sales, and service to your company. One way to match them is by redefining the marketing process and sales and build them within the salesforce.
2.identify the sequence of implementation stages. – improve a particular business process at once. Ensure the cross-collaboration of different departments to achieve customer improvement. Also, ensure that there is a salesforce integration cloud to lower the risk of integration. Temporary salesforce integration between the service cloud and the current app for customer service is required to prevent damage to the sales and service of the company.
- plan the implantation process. -it has several phases.
The consultation that has experts to redesign your business. The data transfer involves transferring data from former customer relationship management to the new salesforce solution. The other phases involve testing that comes after customizing a new salesforce based solution. Deply the system so that it can be familiarized with your users such as employees. The project is accepted upon employees’ training is done.
- planning the budget- the successful salesforce implementation cost may vary due to the number of salesforce users in that the more the users the more the license you will need. Another variation is the cost of consultants which is advisable to resort to a salesforce consulting partner for higher quality consulting.
- user adoption- if employees are well trained you to need can consider half the user adoption job done.
Conclusion
Hiring a certified salesforce developer partner is the right move for project success.