Information governance
Information governance involves the managing of organization information by the execution and implementation of roles, processes, metrics, and controls. Recently, AT &T has created a new department that will deal with the coordination of business operations as well as providing information governance AT &T is a media company that is involved in providing entertainment services to its customers. The company provides a fast and more reliable wireless connection to its customers. The company has expanded to different states and different countries around the country. Some of the services offered are up-to-date news, entertainment, and Advertisement. Since the company is involved in collecting data about its customers to improve their customer experience. There is a need for the company to develop policies that will be geared towards improving the privacy and security of this data. The company is committed to making our shareholders, customers live up to the standards of respect, integrity, and honesty.
The possible resources that will be used include literature of privacy policies that other companies are using in ensuring that their data is well managed. The value of diversity is an important aspect that will be included. Employment of employees to this department will account for the diversity factors such as gender ethnicity and race. The code of conduct of the employees will also be considered, where the employees will be expected to comply with the set policies (Rasouli, Eshuis, Grefen, Trienekens & Kusters, 2016). Compliance will range from issues of non-discrimination when using computers and the security of electronic equipment. A code of ethics will be developed and it will be applied to the Board of Directors and the staff members. On the role of social media in marketing rules and regulations will be developed in ensuring that our customers are protected. The existing state policies will also be reviewed to ensure there is total compliance.
Ludwig, R., Fernandez, P. M., & Calle, A. (2018). U.S. Patent No. 9,992,288. Washington, DC: U.S. Patent and Trademark Office.
Rasouli, M. R., Eshuis, R., Grefen, P. W., Trienekens, J. J., & Kusters, R. J. (2016). Information governance in dynamic networked business process management. International Journal of Cooperative Information Systems, 25(04), 1740004.