Joint Admission Commission
The main aim of this case study is to have an action plan. This will enable Long term care to be accredited by the Joint committee. As the executive director for long-term care facility which aims at pursuing steps to becoming one among the accredited facility in the county, I would be responsible for overseeing the implementation of the action plan. An action plan is developed to support the accreditation steps. I will create, quote, and apply the first seven chapters of the course textbooks. Basing on the textbook their many areas that the joint commission mainly looks at. The intentions of the action plan are useful in preparing for an on-site visit from accreditation. The site visit is carried out by inspectors consulted by the Joint Commission to determine whether the installation meets the specified requirements. Inspectors are not only there to inspect the facility, but also to help and inform the practitioners of any problems they might have.
The Joint Commission Accreditation Action Plan
In a nutshell, the action plan will help improve different areas of the facility to meet the required standards recommended by the commission. The integrated chapters cover the provision of values, structure conditions, planning and coordination, motivation, group efficiency, conflict management and communication. These key aspects are essential to the action plan because they ensure that most management issues are discussed. The Commission requires that all steps and stages are followed before visiting the site to support the accreditation of the installation. If the plan is presented and followed correctly, the facilities are more likely to be approved and accredited.
Background information
For more than 60 years, the Joint Commission has been created as a non-profit organization that is also non-governmental. “The mission of the Joint Commission on the approval of health organizations is to improve the safety and quality of care provided to the general public through the accreditation agency and related administrations that help. (O’Leary, 2006). The community is made up of the American College of Surgeons, the American Medical Association, the American Hospital Association, the College of Physicians, and the American Dental Community, which was later incorporated. To begin with, the Joint Commission was the only tool for free approval for medical clinics, but in 1966 it included the Long-Term Care Permit Program.
This program was designed to provide better and safer care for patients in long-term care facilities (Zimmerman, 2009). Centers and clinics that receive accreditation support receive the “Gold Seal of Approval,” which, for this reason, shows that they are in line with the full improvement of evaluation in business. For all organizations, the benefits that distinguish them from other organizations that do not have this trust, though the process is not easy and are based on the number of beds and patients/residents in the structure, provide organizations: especially health facilities, More customers, thanks for excellent care and seals. The seal allows organizations to guarantee quality assurance, competitive advantages, community loyalty, and insurance protection support, attracting more attractive deals — long-term employment.
Value Delivery Challenge
“The biggest challenge for healthcare companies is to deliver value, which is the quotient of quality divided by price. In other words, companies are asked to provide a higher level of quality for the same cost, the same level of quality with lower cost or better quality at a lower price “(Burns, Bradley & Weiner, 2012). The ideal approach to handle the conveyance of significant worth and still have the option to work is to give the perfect care at a reasonable cost. Overall, families are happy to pay for the best quality care that is workable for their cherished ones regardless of whether it is higher than different contenders. Significantly more, the cost of long-term care can be expanded if the nature of care is the best, and the Joint Commission gives the accreditation.
The ideal plan to reach dedicated employees and provide the best support at the moment would be to start mandatory training. For example, employees must switch to participate in the most recent training available. These training courses can be simple, CPR revitalization courses, active shooter training, bedside manner class, phlebotomy refresher courses, etc. These pieces of training help employees stay one step ahead of their resources and installation needs. Although this ensures that the healthcare offer is ideal, as all employees receive up-to-date training in key areas, it provides better quality. It shows residents and their families that the facility is doing its best to make sure they get the best (Preparing for Your Joint Commission Visit, 2017). Some may argue that this can lead to increased costs, as employees should ideally be paid and weighted for training. This means that if an employee is paid to participate in an internship. Still, the costs for the resident remain the same, despite the better quality of care, this type of positivity leads to more inquiries and, consequently, lead to an increase in income.
Employee records, training, and certifications are created to present not only interested customers but also the peer committee when they visit the site. This shows that we are committed to providing the highest quality of service, maintaining the expected value. Besides, employees should be encouraged to monitor their results at the establishment to show that everyone is involved in a joint venture.
Management Structure
The four main objectives of the CMS are:
- Better service and lower costs;
- Prevention and health of the population;
- Extension of health insurance;
- Commercial excellence. “(” Action plan of the CMS certification group 2016/2017 on asylums and certification “, 2016)
These goals are defined by the Centers for Medicare and Medicaid and have five Principles of action to achieve these objectives. Management is responsible for overseeing these objectives. At the same time, management must know the requirements established by the joint committee to obtain the desired accreditation. Each management group is also responsible for ensuring that each employee has their results, training, and certification models. Generally, the originals are not kept on file, but to demonstrate to the Joint Commission that we are an honest center and determined to obtain the accreditation we deserve.
Organization and coordination
To prepare for the site visit by the Joint Committee, I will set strategic goals to ensure that the organizational structure is well planned and that communication throughout the process is healthy. The CEO is responsible for receiving feedback from residents on residential care that may be of opinion. Form focus groups to criticize the attention, the employees, the appearance of the structure and the recommendations for a better operation; Supervise the fulfillment of all necessary certifications for daily activities; Get in touch with interested parties to explain the reasons for accreditation and the process that will take place. It is the responsibility of the Director of Nursing to ensure that employees contribute to the way they are treated, what is expected of them, and that all employees have participated in training courses. At most, within their structure, talk to stakeholders, and make sure all finances are organized, closed in advance, and easily accessible. Also, the executive director must comply with the various rules established by the joint committee to bring the teams together. Also so that these standards are revised and ensure that they are respected within the deadlines. If there is a problem that the facility staff cannot resolve, the manager should decide to involve it as much as possible.
Motivation
The motivation to prepare for the Joint Commission site visit is first to understand that each individual needs a different motive. Some people are motivated by money, while others are motivated by specific tasks that make them comfortable, while most are motivated by public recognition. Financial motivation would not necessarily be an option for the preparation of the visit since the money offered in the credit would be more than expected (Passmore, 2017). However, deciding which employee is best suited for the tasks to be prepared is the best answer to ensure not only that the tasks are completed, but that everyone thinks they have worked hard. One way to publicly acknowledge employees for their work and dedication in this scenario would be.
Recognition-motivated employees must understand the importance and responsibility of accrediting joint structure commissions. First of all, the manager must know the employees’ strengths and divide them into groups to carry out the necessary activities to ensure that the facility survives the visit. Ideally, this will allow for better installation equipment. “The more they work together on projects linked to the supplier’s strategic objectives, the more the sense of community develops” (Passmore, 2017)
Equipment and efficiency
In such situations, it is not ideal to have socially clickable teams. However, the best strategy is to divide these groups and bring together people who meet the standards set by the Joint Committee to ensure that the necessary actions are taken and implemented. Project teams generally have limited time to obtain different results, such as a new product or service or a new information system” (Passmore, 2017). The project teams that are to be assembled should be divided into groups that can explore what is compatible with: care environment, emergency management; Human resources; infection control; and medication administration. Each group is responsible for assessing their level of need for long-term care approval through the Joint Commission, and if any problem arises or if they are not sure if their standard will pass, they should contact the office so that the problem can be treated immediately. The following are a few measures and brief data in regards to what the Joint Commission takes a gander at inside that standard.
Environment of Care | Well-being and safety; Hazardous substances and waste; fire protection; Control of medical devices; Civil service resources and opening switches; In addition, the table design protects everyone who enters the table. |
Emergency Management | Have an emergency plan that strengthens the preparatory exercises, intervention systems, and recognizable tests of the personnel responsible for these exercises. |
Human Resources | Have an Emergency Operations Plan that subtleties readiness exercises, reaction systems, and recognizable proof of the staff liable for these exercises |
Prevention Control | . Develop and maintain an effective program that covers various situations of infection. Plan, implement and evaluate facilities to prepare for an example of an infectious epidemic.
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Medication Management | . Handles dangerous drugs and alarms. Preservation of therapeutic procedures. Emergency medication management. Manufacturing, labeling, and distribution of pharmaceutical products. Register all medications. |
Communication and Conflict
Whatever the situation, communication will always be the most important factor in healthcare. The lack of communication can cause problems and make the problem worse if there is no communication (Passmore, 2017). The fact that each member of the structure communicates with each other and with management helps to ensure the smooth running of the process and allows for more efficient preparation of commissions. If there are problems in the installation that someone doesn’t want to talk about, that may not only make the problem worse, but they will never be able to solve it if it is a little less.
Conflicts arise for several reasons, but most arguments can come from communication. The lack of communication and the lack of communication can be the two main initiators of a conflict (Passmore, 2017). For example, a person who cannot store certain information and can share it with someone, ideally, should not be allowed to address confidential information.
The general manager must ensure that each person does not have conflicts or communication problems at any time, but more during the preparation of the visit. This can be achieved by creating a diagram for people who have conflicts or communication problems. Thus, communication is not yet complete, and conflicts can also be deleted anonymously. Another way is to have regular meetings with certain people at the same time and with the whole structure at the same time and find time to check for conflicts and strong communication. In general, those who have a history of these problems or are disabled for personal reasons should speak individually so that they have no problems.
Conclusion
Accreditation of the joint committee is an extensive process that, once accredited, is highly respected and achieved. Organizations seeking accreditation are eager to be recognized. This, in turn, attracts more customers, which positively affects the reputation, income and attitude of employees. Accreditation of a long-term care organization by the Joint Commission is a widely recognized standard for evaluating and demonstrating high-quality services. Today, care providers and managed care providers in need. Accreditation of the reimbursement commission or as an essential element of your participation agreements. (Zimmerman, 2009)
Accreditation with the Joint Commission for Accreditation of Health Organizations (JCAHO) will continue to carry out fundamental work within the authorized network of personal services. JCAHO has a reference to establish a standard that offices can only dream of evolving. At regular intervals, most emergency clinics in the United States conduct a three-day evaluation of JCAHO. JCAHO is not the main accreditation body. however, it is by far the most important and most appreciated. Anyone who has invested energy in an emergency clinic will find this visit exceptional and significant (Passmore, 2017). They are experts in their field, founded to examine the projects with which accreditation should be promoted. The Joint Commission is the ultimate goal of medical services coordinated with the actions of various associations.
References
Burns, L. R., Bradley, E. H., & Weiner, B. J. (2012). Shortell and Kaluzny’s Healthcare Management: Organization Design & Behavior (6th ed.). Clifton Park, NY: Delmar Cengage Learning.
O’Leary, D. S., M.D. (2006). The Role of the Joint Commission in Health Care Quality. Retrieved November 09, 2018, from http://www.ehcca.com/presentations/qualitycolloquium4/oleary_2.pdf
Passmore, S. (2017). How Healthcare Managers Can Better Motivate Employees. Retrieved November 09, 2018, from https://www.americansentinel.edu/blog/2017/09/07/how-healthcare-managers-can-better-motivate-employees/
Preparing for Your Joint Commission Visit. (2017). Retrieved November 09, 2018, from http://lippincottsolutions.lww.com/blog.entry.html/2017/09/26/preparing_for_yourj-61xz.html
The Steps to Accreditation. (2014). Retrieved November 09, 2018, from http://sci2.rickhanseninstitute.org/accreditation-canada/the-steps-to-accreditation#step3
Teamwork and communication. (2016, December). Retrieved November 09, 2018, from https://patientsafety.health.org.uk/area-of-care/safety-management/teamwork-and-communication
Zimmerman, G. (2009, October 30). Long Term Care Accreditation Answer Book. Retrieved November 09, 2018, from https://www.jointcommission.org/assets/1/6/2009_LTC_Overview_Combo_10_30_09.pdf