Managers’ report in the St John of God Health Care
1.0 Executive summary ……………………………………………………………………………
2.0 Managers’ report in the St John of God Health Care………………………………………….
2.1 Political and policy environment………………………………………………………………
2.2 Organizational design and coordination……………………………………………………….
2.3 Trustees ………………………………………………………………………………………
2.4 Board and Group Management Committee……………………………………………………
2.5 Leadership and teamwork………………………………………………………………………
2.6 Risk recognition and management ……………………………………………………………
2.7 Board structuring to add value………………………………………………………………….
2.8 Utilization of financial resource……………………………………………………………………
2.9 Attitude to and utilization of technology………………………………………………………
3.0 Recommendations for improvements………………………………………………………….
4.0 Conclusion………………………………………………………………………………………
Executive summary
St John of God Health Care is one of the health care providers leading with different private hospitals, home nursing, social and pathology outreach services all through the continent of Australia, and Asia-Pacific region. The health care is a Catholic funded ministry which the aim is to serve the community without making any profit. The funds obtained in the treatment all return to the societies by replacing, updating, and even in expanding the hospital amenities and adopting some of the new technology techniques. Additionally, the profit acquired provides social outreach services to the individuals needing improvement of health as well as wellbeing (Streiner,2015). The finances aa well expands existing services and development and obtaining of new services. Therefore, St John of God Health Care to get the profits used to serve the communities back, have set strategies on how to achieve such objectives along with the mission.
The paper outline how the hospital has adapted to the regulatory rules concerning the environment, how the hospital has form leadership and teamwork along with the governance bodies ruling the Health Care, Organizational design and coordination, Risk recognition and management. The environmental policies concerning the emissions of the carbon dioxide regarded to be 2%, recycling of the plastics papers and other waste plastics, production of fertilizers through kitchen wastes, helps the organization to meet the set target and annual objectives (Head,2015). Use of Light Emitting Diodes in another way which allows the hospital to achieve the efficiency required although the operations. For the hospital to continue operating and serve the patient holistically, some of the technology advances should put into place. The technology required is an admission portal for the patient in the hospital online. The admission process at the hospital involves a lot of manual steps and a repeated capture of the same info from the patients.
The patients expect to meet the caregiver face-to-face or even sending the required paperwork via fax. The entire experience of the admission should have transformation. Take a scenario where a person becomes patient the day before the first operation. Such individual receives a message notification concerning the procedure and after that goes through the patients’ checklist, in the day of treatment no long queues to follow, and even caregiver is ready to take the patient through all the operational steps.
2.0 Managers’ report in the St John of God Health Care
2.1 Political and policy environment
St John of God Health Care (SJGHC) towards meeting its mission and objectives is committed, the sites of the organization put into consideration the implementation of the initiatives which govern the environmental safety, hence reducing the organization impacts on the environment. For instance, the healthcare embraces the Paris global warming agreement of the 2% carbon emission policy. Moreover, other initiatives governing the organization include recycling plans for PVC materials such as oxygen masks and tubes, theatre plastics, cardboard, and printer cartridges (Head,2015). In some extent, SJGHC included recycling of the waste electronics, rolled out an estimate of 2,500 lighting emitting diodes (LED) lights along with the installation of efficient shower heads as a technique of achieving energy efficiency in the organization. Besides, health care has the initiative of processing kitchen waste into fertilizers.
The by-product after selling, in turn, brings a certain amount of finance which continually support the running of the initiative to keep the organization abides into the set environmental policies. According to NGER Act, every organization in Australia considered to consume over two hundred terajoules of energy or even emit over fifty kilotons of carbon dioxide- equivalent releases in the financial year should report the consumption of the power to the Government of Commonwealth Clean Energy Regulator. St John of God Health Care complied to the regulation by publishing its greenhouse gas releases, consumption of the energy along with the production of the power to the Clean Energy Regulator for five consecutive years. Key results included, carbon emissions are sixty-two thousand tons, and Energy consumed was four hundred terajoules. The results well indicated that the environmental programs presented plays a role in reducing environmental impacts.
2.2 Organizational design and coordination
St John of God Health Care Inc. is a united association whose members are the directors of St John of God Australia Ltd, a canon law entity and a civil penned down in 2004 to sponsor the ministry formerly sponsored by the St John of God Sisters. The Sisters are one of the members of St John of God Australia Ltd and, therefore, tend to share ministry sponsorship with 8 of the dioceses. The Sister and dioceses partnership guarantee comprehensive and continued coordination in the organization. The St John of God health care encompasses three organizational design which helps in the coordination activities. The structure includes trustee and board, and Group Management Committee.
2.3 Trustees
The members of St John of God Australia Ltd which consist of Sisters and Dioceses appoints the trustees in the organization. The trustees appointed have the official mandate for the St John of God Health care driven by the objectives and the mission of the organization. Trustees bring knowledge, skills, and even experience in health care. Besides, the trustee tends to exercise a variety of authorities which include, to appoint and evaluate the Board members along with ensuring that the health care keeps on to be faithful to the purposeful role within the Catholic church. The trustees to continue performing the mandate makes sure have meetings eleven times per year. When the trustees meet in the final meeting provides an overview of the discussed plans of the year with the Board chair and the Group Chief Executive Officer.
2.4 Board and Group Management Committee
The Trustees appoint the Board, with which the members become liable to the Trustees for the ongoing of the organization deliberate and stewardship development. The selection of the Board members depends on assortment and corresponding skills drawn from an extensive collection of foundations such as professional backgrounds. The Board members as well attend six meetings every year for the fulfillment of the responsibilities set by the Trustee. Noteworthy, the Board members sometimes attend a workshop such as Risk and Strategy Workshop, as indicated in 2016. On the other hand, Group of Chief Executive Officer become the authority seat when appointed by the Board. The Group of Chief Executive Officer as the authoritative senior operational appointment tends to be accountable for the position through the daily organization management plans across Australia, other places with the establishment of St John health care. The Group Chief Executive Officer organizes and chairs a Group Management Committee encompassing senior executives who help in providing support and guidance on operational stuff. The committee meets six times a year in person for2 days at a time, and as well take part in several other workshops as obligatory.
2.5 Leadership and teamwork
In St John of God Health Care (SJGHC), the leadership and teamwork are integral to the governance of the organization. Management is the structure by which health care is focused and achieved. Governance, therefore, is a termed to be the context within which healthcare group exertions in realizing the vision and fulfilling the focused mission. Furthermore, management tends to influences the setting and achievement of the objectives, assessing and monitoring of the risk, and optimization of the opportunities. St John of God Health Care leadership and teamwork framework become modeled on the best practices and help to ensure innovation, prudent stewardship, health care development, accountability, and proportionate involving risks. St John of God Health Care applies qualities of good corporate leadership and teamwork framework to ease running of the organization. The purpose of the structure includes;
2.6 Risk recognition and management
The steadfast governance team has responsibility for setting in and growing the group’s tactics towards risk enterprise management and compliance along with the internal auditing function about the control of the organization. The Group Director Governance quarterly reports to the Audit and Risk Committee on risk, compliance, and issues of an audit. Similarly, the group has the mandate to submit the same report on the risk profile of a group to the Board annually. Consistently, the Board, via its committees and several internal, external, and monitoring agency reviews such as the internal audit program, tends to assess the competence and usefulness of the presented risk management structures.
The internal audit database functions according to an interior audit charter and annual internal organization’s audit strategy. Areas of the guarantee are always plotted against main risk zones as a fragment of the yearly internal audit scheduling process, ensuring targeted and operative evaluations. Management responses to risk matters and exploit strategies to correct identified risk or even monitoring potential risks for ensuring efficiency and proper implementation. Besides, internal audits become undertaken in correlation to specific slices of risk, which include both at a divisional and organization-widespread level. Additionally, management signs a yearly duplicate letter which provides the board with the declaration that internal actions such as financial reports based on the comprehensive scheme of risk administration and internal control.
2.7 Board structuring to add value
With the exclusion of the Group Chief Executive Officer, Board members, consisting of the Chair, are nonexecutive directors. In regard, the Trustees, the senior level of the bilateral leadership structure, frequently consider future nominations to the Board for ensuring that the nominated Board consists of individuals having an appropriate skill mix. Through a proper assessment procedure, the Board reflects its performance as a whole on top of the performance of the subcommittees and personnel directors in the leadership framework. Above and beyond, the Trustees tends to consider the performance of the Board through the Board Development Committee. Moreover, the Trustee assesses its concert. In a nutshell, the Board already approved a yearly Board timetable scheduling often presentations from the senior managers, focusing on the main practical, tactical or even Mission-correlated matters.
2.8 Utilization of financial resource
St John of God Health Care (SJGHC) trailed its substantial purpose during every fiscal year. The revenue got from the hospital and pathological activities, in turn, they help the hospital operation and development along with home nursing services through Australia. As SJGHC is a non-profit unit, all profits get returned to the general community. The entity serves the community by an update and expands of amenities and technology. Furthermore, SJGHC tends to expand existing facilities and develop and acquire new services. According to the financial year, St John of God Health Care operates approximate fifteen hospitals across Australia, which provided three thousand patients beds across Australia. The hospitals offer acute amenities, psychiatric accommodations, and rehabilitation facilities to patients. Home nursing facilities in Victoria and Western Australia provided over 100,010 incidents of care for patients. Besides, St John of God Health Care delivered early years clinical facilities to parents and families affected by stress, depression, anxiety all through pregnancy and subsequent childbirth for up to about four years of age along with the delivery of mental health problems and alcohol services to persons and related families. 2.9 Attitude to and utilization of technology
St John of God Health Care viewed technology as a tool able to monitor along with improving the operations schedules in the hospital. Therefore, the health care utilized the digital monitoring technology to enhance the experiences of the patients in the hospital, whereas, to improve effectiveness for neurosurgeons and the hospitals’ busy operational theatres. Klynveld Peat Marwick Goerdeler (KPMG) data and analytics specialists aided in developing a clinical command Centre, which brought the vision and mission of the hospital become fulfilled (Streiner,2015). St John of God Health Care established to have no profit in all its operation, provided twenty-three patient facilities and employed more than thirteen thousand employees, above all, improved the actions of the hospital through embracing new digital technology. The vision and the mission of the hospital called for innovators, to extend the clinical command Centre to all the St John of God Hospitals around Australia.
The digital command Centre, the theatre operations epicenter, features a wall enclosed with digital screens and electronic dashboards which used to track every surgical journey of patients. The data command center tends to monitor the arrival of the patients, prep, and records as well as displaying the surgery operation done to the patients. The color-coded lights tend to communicate the patients’ status, doctors performing levels (Rosenbaum,2015). The dashboards existing on the screens all through the theatre composite ensures front line staff visibility of the real-time info related to the task underperformance. The new command Centre contribute to a current digital principle whereby data tends to drives workflow, routine, and making of decision (Wakerman, 2017). Front line staff deliberate the vital matters by exclusion and are much more united together in efforts. Through the application of technology, the hospital manages to accomplish yearly objectives, and the mission governing the organization become fulfilled.
3.0 Recommendations for improvements
In the future, the main challenge is how the hospital should create an experience that is smart, simple, and even personal for the visiting patients. The hospital already embraces the digital technology of monitoring and treating patients, however, is yet to have stepped on how to registers patients online, instead of the paperwork. Healthcare should take more reduce the patients’ anxiety and use of the paper by using an admissions portal for the patients. The streamlined interactions amongst the patients offer competence gains for caregivers (Cheng,2015). When the patients’ steps in the hospital should have peace of mind along with space for focusing on emergency matters which might occur.
St John is a ministry hospital have to look at the journey of the patients holistically apart from the already existing paperwork burden. The admission process at the hospital involves a lot of manual steps and a repeated capture of the same info from the patients. The patients expect to meet the caregiver face-to-face or even sending the required paperwork via fax. The entire experience of the admission should have transformation. Take a scenario where a person becomes patient the day before the first operation. Such individual receives a message notification concerning the procedure and after that goes through the patients’ checklist, in the day of treatment no long queues to follow, and even caregiver is ready to take the patient through all the operational steps. The patient logged tries to log onto the portal of the patient to confirm persona; details thus may be finalizing payment for treating. In all the above experience, St John Health shall become the most valuable and best hospital in the country. The new portal for admission should become implemented in the hospital to improve the effectiveness to collect data and manage the all workflow in the hospital.
4.0 Conclusion
As technology tends to improve in the future more opportunities shall become available for the patients with reversible situations. For instance, the improvement of the current world has played a role in the interaction amongst patients, and the caregiver analyzes the views of the patients in the streamlined messages. Therefore, the doctors, along with the caregivers, tend to know how events follow each from the administration to the diagnosis events of the patients. Generally, the role of technology in health care is vital for accessing and handling of the patient matters. On the other hand, when the healthcare embraces the Paris global warming agreement of the 2% carbon emission policy have the create the opportunity not to have fines from the regulatory bodies. Moreover, the initiatives of recycling plans for PVC materials such as oxygen masks and tubes, theatre plastics, cardboard, and printer cartridges help the hospital to remain in a stable state. In some extent SJGHC including recycling of the waste electronics, rolling out an estimate of 2,500 lighting emitting diodes (LED) lights along with the installation of efficient shower heads in the organization helps to achieve energy efficiency in the organization.
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