Organization communication success and effectiveness
Individuals take for granted the ways the workplace takes place. The way employees communicate, make decisions and interpret ideas heavily relies on cultural upbringing. As such, it is of importance for organizational leaders to have an understanding of the ways cross-cultural backgrounds influence communications and activities at work. It has come to the attention of research works that cultural issues are vital for efficient, effective, and ethical communications at workplace setting.
Kelley Holland observed that the primary key to organization communication success and effectiveness is accepting and understanding the multiculturalism that exists within the team of employees. Having cultural diversity knowledge is a factor that enables leaders to enhance the way the group of employees relate with each other, share out ideas, and analyze situations at the workplace, not forget decision-making contributions. Regardless of the cultures that employees came from, they should always feel accepted and valued by their organization. and this can be reached through educating them on the need of listening to each other, with active listening requiring the use of both verbal and non-verbal cues to be effectively realized.
Besides, it is also of importance to note that expressing interest in an employee-related lifestyle that is outside the work environment is a factor that creates a healthy relationship and understanding of each other. Despite the different cultures that individual employees come from, the workplace environment always makes them become a community that have similar values. It is from here that they get the opportunity of interact ting concerning their origin, and at the end of the day, the employees find themselves with knowledge concerning each other, which is a vital factor in bringing about ethical, efficient and effective communication at any time the employees are communicating since each of them understands the other.
It is the mandate of organizations to ensure that employees understand cultural issues; some of the effective ways to be employed in providing these is through the implementation of diversity training sessions. From here, culture-related matters will be shared and everyone will get to understand the need of respecting each other. T at the end will be vital in not only improving ethical communication among the employee but will also be of great importance in increasing the levels of productivity and organization returns.