Introduction

Human relations are important in the corporate world. This is because it defines the success or failure of an organization. As a result, the management must be keen on the measures that it puts in place to ensure that there is a good relationship between the employees and other stakeholders. Effective human relations in a company is essential because it assists in establishing and maintaining relationships that are productive in an entity. For example, attention and good communication from the managers can enhance job satisfaction and an increased level of productivity. It is essential to note that teams can only be effective to achieve their goals when there is a good relationship between the members. In a work environment, there is diversity since individuals that work together come from different backgrounds. Therefore, understanding among these parties leads to sincere communication and better decision-making. Additionally, human relations boost employee motivation and ensure that the workers have the morale to execute their duties. From the topics that we have covered in class, various aspects of human relations are discussed, and how they affect our daily lives. In this case, I will focus on different topics and their importance to human relations. The areas to be analyzed include; personal communication effectiveness, communication in the workplace, managing conflict, motivating others, and developing teamwork. The last topic will be diversity and cross-cultural competence.

Personal communication and effectiveness

When it comes to human relations, communication is crucial, and it determines whether the individuals involved will understand each other or not. However, it is not only about personal communication it must be done in a manner that is appropriate to meet the needs of the team members. As a result, proper channels of communication and sending messages must be followed. Workplace environments consist of individuals from diverse backgrounds. Hence personal communication strategies must be tailored to meet the specific needs of the members and ensure that there is no misunderstanding. Apart from the utilization of formal communication mode, the leaders should consider using appropriate nonverbal communication skills and make sure that the employees are not confused based on their cultures. This means that before managers design a technique to use, they must understand the people they are dealing with. Additionally, openness and active listening from the leaders is key since the members can feel about interacting with their superiors freely and sharing their concerns. It is through such platforms that good relationships are built when every individual feels valued in the entity because their contributions are taken into consideration in making vital decisions. Personal communication entails learning the strengths and weaknesses of others in a team. This helps the people to understand that a certain member has a problem when dealing with a particular issue, so the team cannot force a person to do something he or she is not willing. When there is effective communication, team members always capitalize on the strengths of an individual and assist each other to learn on how to deal with the weaknesses. Personal communication enables employees to realize that compromise is important in a discussion, and it is essential to find a common point to make a solution based on the facts that are provided. Therefore, these members can become good problem solvers in an organization.

Communication in the workplace

In a firm, the stakeholders need to exchange ideas and information. However, effective workplace communication takes place when a message is sent and received accurately. Therefore, this is what defines the success of an entity. Communication is vital in the workplace because it assists in creating accountability, provides a purpose, avoids confusion, and helps in building a positive organizational culture. To improve the sharing of information in a firm, it must start from the top executives. This is because good and effective dissemination is what helps in distinguishing leaders. It is through conveyance that the goals and objectives to be achieved in an organization are defined. As a result, it ensures that individuals are committed, and they remain productive on whatever they do. Due to the significance of communication in the workplace, employees must develop ways that can enable them to improve their skills. For instance, the use of appropriate tools of communication can provide an entity with a seamless experience. Also, the workers should be told what they are doing right so that they can feel motivated. To boost the working relationships of the people, the managers should encourage inter-circulation during discussions for individuals to ask relevant questions. Research shows that those organizations that engage their workers in team building activities generate more revenue. This is because the employees are motivated, and they become productive in engaging each other towards making sound decisions. Consequently, when the working relationships between the workers are good, addressing conflicts is easier. This ensures that individuals can focus on the most crucial things in the organization (DuBrin, 2017).

Managing conflict

In workplaces, issues and misunderstandings are likely to arise between the members, and the leaders must be prepared because this will be something to occur frequently. The challenge is not the number of cases available but how they are addressed. If the leaders cannot develop a framework to ensure that the conflicts are solved amicably, there will be a big problem in the organization. As a result, the performance of the firm will decline due to disputes. It is essential to note that when there is a bad relationship between individuals, even communication will become an issue. Therefore, it will be difficult to plan together for a common objective. Some of the causes of friction in the company include unclarified roles, inequities in the allocation of resources, personal differences, unmet needs, irritating behaviors from other employees, and poor communication. Therefore, the management is supposed to come up with a framework on such issues that should be addressed when they arise. For example, the leaders should investigate the major contentions in the organization and then develop policies that are aimed at solving them. Thus, policies and guidelines should be formulated to make sure that the employees have a certain code on how to conduct themselves. Secondly, the administration should ensure that all the disagreements that emerge are dealt with since avoiding them can have a long term effect on the firm. Also, all the individuals in the entity should be accountable when solving conflicts and managing them appropriately. When the managers are dealing with conflicts, they should try to understand the emotions of the parties involved.

Relationship between the topics

The three topics focus mainly on communication and addressing the issue that emerges in the organization. For instance, personal communication deals with the aspects that affect individual employees and ways in which they can adjust and make sure that they can understand others well. Communication in the workplace and managing conflicts in the firm focuses on all the stakeholders in an entity. These topics aim to ensure that there is a good working relationship between the employees and the managers. When there is poor communication in a company, and leaders do not address the challenges that affect the workers, it will be difficult for the parties to work together for a common objective. Therefore, the three are linked, and they help in ensuring better human relations in business.

The importance of the topics to human relations

Communication is the main elements discussed in the first two topics. When it comes to human relations, communication is important because it makes the lives of the proprietors easy when they are dealing with employees. Additionally, it is vital to solving some of the problems that arise in the firm. This is because the directors have an appropriate understanding of the personnel and what is supposed to be done. As a result, it ensures that the workers are motivated to execute their duties. Good relationships with individuals in an organization can only be enhanced when the people involved share information on various issues and they can understand each other. Communication enables the workers to learn the strengths and weaknesses of their colleagues based on various factors such as culture and beliefs. Through this, they are in a position to know them well. As a result, it becomes easy to make decisions in the entity since the employees can work as a team. Personal communication can only be effective when a person takes into consideration the feeling of others in a group. This ensures that a balance is created where members of a team do not have to argue based on their differences (Bruce & Nyland, 2011). This can only be attained through good communication. Conflicts are inevitable in an organization, and if the managers do not act quickly to address the issues, some employees will leave the firm due to bad blood with others. Thus, managing conflicts and making sure that all the parties involved are satisfied is vital in creating good relationships. Modern entities require that workers should execute their tasks together and if there is a problem between individuals in a team it can be difficult for the group to attain its objectives. Therefore, when the employees are trained on how to improve their communication, dealing with conflicts, and supporting diversity in an enterprise, it leads to better human relations.

Conclusion

The major role of an organization is to ensure that the set goals are achieved. However, the shareholders provide the resources that are required and task the management of working towards the objectives of the company. Therefore, the leaders must focus on the elements that can enable them to succeed. For instance, they appreciate that human relations are crucial when individuals work together or separately, but with a common purpose. Therefore, personal communication, work communication, and managing conflicts are important in ensuring that relationships between the employees are sustainable. This is because they assist the employees in understanding each other and the roles they are supposed to play. At the same time, the management works towards meeting the needs of their employees.

Works Cited

DuBrin, A. J. (2017). Human relations for career and personal success. Pearson College Division.

Bruce, K., & Nyland, C. (2011). Elton Mayo and the deification of human relations. Organization Studies, 32(3), 383-405.

Personal communication and effectiveness. 2

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