Rules about the low acceptance rates
I want to start by saying that I know I have an accent. And please don’t assume it’s Russian. More and more people are complaining about the transcript test about our rules about the low acceptance rates. And to be honest, I’ve pretty much headed with all this whining. First of all, the tests have, we’ve had so far, we’re secure. All you have to do is listen carefully, read our guidelines, and do i nee do some research. These things are in the job description. Our clients don’t always have suitable quality files. Some may have background noise; some might be in a heavy accent. Some may contain terms you’ve never heard of. But we have to provide 98 99% accuracy for all of our clients. We’ve tried to make sure that our communication with employees and employers is a good one. We’re available on Facebook, Skype, life support email, phone, we answer all kinds of questions, regardless of how redundant are, or in some cases, even rude, we have at least four ways of explaining how everything works. We tweak to the way we communicate information over and over again, in the hope that it be clear for everyone. And yet it’s not. We’re not one of those cold-hearted companies that don’t give a fuck about its employees. We work with people on a personal level, which is why it’s so frustrating for us to see duplicated tests or accounts selling happening on GT. These things are so disrespectful; I can’t even begin to say, you know what, it’s wrong on so many levels. I’m not overdramatic, and I’m not overreacting. These things happen. And we can’t allow these kinds of behaviors within our company. You know what, let me tell you a little story. Only three years ago, this company got like three or four orders per week, small ones. We were a handful of transcribers. And we didn’t have editors. And look where we are. Now, for someone who comes to us for the first time. They think like, this site always looked like this. This still had this many orders. They ever had these rules, this system in place all of our services, and nobody had to work hard to get where they are now. Well, that’s bullshit. We worked our asses off. All you see here today has been done by a programmer and to Jack’s of all trades. We work day in and day out. We didn’t have time or four months. We added something new every day. We did research we advertised we risked all of our savings for the company and it paid out. Now we got from 20 or fewer transcribers to 2000. We have over 500 editors; we hire all the time. We don’t turn anyone down when they’re asking for a chance. But what they do with that is up to them.