| Service Thompson Account Manager | sheerice.thompson@gmail.com • LinkedIn (347)266-5628 • 203 West 133rd Street Apartment 17 NY |
| Qualifications Summary | Visionary and customer-orientated Account Manager with remarkable industry experience overseeing sales figures and new account developments. An intuitive leader with acute business acumen and a proven track record of turning around underperforming and challenged accounts programs through strategic implementation and healthy partner relationships—repeated success in creating and executing marketing strategies to penetrate new markets and grow brand awareness. Confident presenter and an exceptional communicator with a consultative leadership style and aptitude to develop strategic relationships with key stakeholders and customers to build brand awareness and establish product loyalty.
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| Career Experience | Account Manager, Bergdorf Goodman, Sydney Evan, New York 12/2017 to Present Manage accounts for Bergdorf Goodman, Neiman Marcus, and Saks Fifth Avenue stores, overseeing the designer jewellery businesses’ daily operations such as inventory management. Develop and set up effective communication channels with the accounts corporate buying office. · Actively promote the brand by ensuring a cohesive brand messaging through the implementation and maintenance of the corporates merchandising teams’ visual standards. · Collaborate with the companies’ management, sellers, and personal stylist in developing marketing plans to penetrate new markets and grow brand awareness. · Grew two of the assigned accounts by over 10%, surpassing sales targets for the season. Is this correct? Kindly specify the season!!! Jewellery Specialist, Barney’s New York 1/2013 to 11/2016 Maintained the store’s presentation standards, ensuring jewellery cases were correctly organized. Reviewed sellers’ performance, devising and communicating strategies to increase sales. · She led sales growth for the jewellery brand, generating $1.6M annually. · We have partnered with senior apparel sellers within the store in driving sales. · Demonstrated knowledge of products in advising clients, and providing exceptional customer services, achieving customer retention targets.
Sales Associate and Stylist, DKNY, New York 9/2011 to 6/2013 Maintained relationships with customers, communicating sales and promotions to the clientele for repeat business. Interfaced with the visual teams to convey seasonal store merchandising directives. · Effectively utilized the business’ selling strategies and techniques to meet and exceed sales targets. · I have retained a customer for four years after evaluating the styling needs and revamping the client’s wardrobe after a significant weight loss. Sales Associate and Stylist, BCBG MAX AZRIA, New York 10/2009 to 8/2011 Merchandised the whole store and organized the shop floor, ensuring adherence to brand directives set forth by the visual team. · Assessed customer’s individual needs, assembled an array of outfits and recommended fashion choices to enhance a client’s appearance best. · Proposed new ideas and fresh looks to attract customers into the store and increase sales. |
| Education | Bachelors of Science, Pre-Med, Class of 2007 Pacific Union College, City, State President of Black Student Forum Selected to have original work published on poetry.com |
| Professional Training | · Lorem Ipsum Sit Amet · Incididunt ut Labore · Lorem Ipsum Sit Amet · Dolor in Reprehenderit |