Soft skills in the workplace

Soft skills in the workplace

Soft skills are non-technical skills that vary with one’s work and how they work.  Soft skills comprise how one interacts with the rest of the workers, how they solve problems related to their work and they manage and handle their work. These skills are important to the wellbeing of most employees, though different jobs require workers to engage with others in a particular way. Soft skills are important since they can be transferred and be used regardless of the person’s job.  Employees with soft skills are easy to adapt to. In customer-based occupations, soft skills are very important since these employees are in undeviating contact with clients. It takes numerous soft skills to attend to a client and provide consumers with obliging civil services.

Soft skills include one’s responsibilities and attribution, personality traits, and the ability to communicate for the success of any kind of occupation.  Soft skills depict how one relates to others and their relationship with others at work. Soft skills include:

Communication

Employee’s effective communication skills are helpful when it comes to conducting interviews and the entire career (Matteson, et al 2016).  It also helps the employees to communicate with others effectively when it comes to different situations or settings. When it comes to discussion the employees also know the best way to approach a situation without creating unnecessary conflict.

Problem-solving

Employees love and always value people who can mitigate any kind of a situation quickly and effectively (Bee, & Hie, 2015). Solving the problem effectively involves using industry knowledge to come up with a solution to a situation immediately it occurs, or taking time to go through the issue and consult with the rest of the employees to come up with an amicable solution.

Adaptability

Employees who are easy to adapt can work in any kind of situation. Changes in processes, gears, or customers you work with can occur swiftly.  Therefore workers who are skilled to adapt to fresh positions and environments are appreciated in numerous jobs and businesses.

Work ethic

Work ethic is one of the virtues that employees are supposed to follow when performing a certain task and duties in a timely, quality manner (Stewart, et.al 2016). When one has a strong work ethic they can relate with other employees and colleagues when it comes to developing technical skills in a new job. Workers prefer someone with a work ethic and are ready to learn compared to an unmotivated expert.

Creativity

Creativity is a broad ability including numerous skills groups counting other soft abilities and practical skills (Stewart, et.al 2016. Employees with connectivity have new ways to approach issues and they improve processes and creating new avenues for the business. It is a virtue that can be used in any role and at any level.

Critical thinking

Any kind of job likes someone who can analyze a situation and come up with an informed decision.no mater the profession understanding certain issues and coming up with a resolution is needed to better services.

Leadership

Every company needs someone who can make a decision on their own and can help solve most of the problems with the company. Leadership is not an open role but it is needed everywhere to achieve the best results. The ability to step up and come up with a solution when there is a situation is something that employees look for in prospective employees.

Positive attitude

People who think positively and work positively are considered in every job place. Industries and other offices need people who are friendly to others and work passionately to deliver the best (Bee, & Hie, 2015). A positive attitude is the most vital whenever you are operating in a fast-paced, stressful work setting.

Teamwork

Candidates who can work effectively with others are highly recommended by any company. this helps when it comes to team projects which require employees to work together. With great teamwork skills, one can learn and educate when necessary therefore delivering the best.

Interpersonal skills

Interpersonal skills are those that one uses when it comes to interaction and communication with co-workers and management. The skills help one when it comes to handling customers, realty, or financial planning

References

Bee, O. K., & Hie, T. S. (2015). Employers’ emphasis on technical skills and soft skills in job advertisements. The English Teacher, 44(1), 1.

Matteson, M. L., Anderson, L., & Boyden, C. (2016). ” Soft Skills”: A Phrase in Search of Meaning. portal: Libraries and the Academy, 16(1), 71-88.

Stewart, C., Wall, A., & Marciniec, S. (2016, July). Mixed signals: Do college graduates have the soft skills that employers want?. In Competition Forum (Vol. 14, No. 2, p. 276). American Society for Competitiveness.