Strategic Health Care HR
Part D Training and Development
In the contemporary business world, many firms require skilled employees who will be highly productive in their specific jobs. Employee training is a program that focuses on teaching the individual on the particular skills necessary for the job. For the case of Washington Memorial Hospital, highly trained cardiac surgeons and specialists are required to make it a center of excellence in providing health care services. Development tends to become expansive since it emphasizes on the growth of the employee to promote future performance. However, employee training and development is a term used to describe the efforts of a firm that focuses on enhancing employee performance in their workplaces. Many business owners have realized that investing in employee training and development is a strategic technique of achieving and producing a highly-skilled workforce. This promotes the performance of the business due to the efforts put forth by the workforce. For the case of Washington Memorial Hospital, HR should ensure that all employees are trained adequately, depending on the working stations. However, they should be separated since each of them will be working in a different department of the hospital. Surgeons and other cardiac specialists should be trained by a qualified individual who would ensure that the lessons will result in significant changes in the hospital. This way, the hospital will attract patients from all over the region, and many surgeons will be required. Besides, this will illustrate the efforts made to keep the workforce productive, and many other specialists will want to work around productive people.
Training and development are essential for positive employee retention within the hospital. Many firms face challenges in hiring and employee retention because, over a while, employees tend to get used to the job making it less enjoyable to become productive. Here, they often resign and leave to look for greener pastures, where they will get job satisfaction. Employers often suffer because they lose out on skilled and valuable employees who take the business to the next level. Therefore, offering training programs within the employment contracts assures the employee of their value in the hospital. This will foster loyalty and, eventually, retention. The reason is that employees who have achieved job satisfaction are less likely to move to other firms. Besides, they realize their importance in the hospital, when such programs are presented because they feel valued rather than expendable. Notably, training programs have used as competitive advantages in business when hiring such that those who lack it get fewer chances of employment. Therefore, the hospital employees will understand the benefits they have when they will be offered training on their specific tasks. Due to this, the majority will remain working at the Washington Memorial for a long time.
Additionally, training and development increase engagement between employees in the workplace. Feelings of dissatisfaction and negative working habits can result from idleness and boredom in places of work. Here, employees demotivated and fail to become productive since they have a negative attitude towards the job at hand. It thus becomes difficult to have an excellent working environment since individuals already feel bored. Frequent training programs and initiatives will aid in preventing boredom and idleness at work. This is because employees will interact with others; they may never have had a chance to meet due to the working conditions. People require constant motivation from their colleagues at work to help them achieve their targets. Besides, they assist in the re-evaluation of the employees’ growth and skills. Training initiatives enable the hospital’s HR to track its employees’ progress in terms of skills and grow in their specific tasks. Through these programs, employees interact and form relationships that enable them to create a better working environment. This further prevents idleness and dissatisfaction in their jobs.
Part E
Employee Relations
Employee relations programs are HR’s strategic techniques used to ensure that the company’s mission is achieved. It focuses on the efforts that manage relationships between the employer and the hospital employees. The relationship that exists between employees and employers is crucial for the growth of the business. This is because the workforce is an essential part of the hospital’s operation, such that it is non-operative without workers. Washington Memorial hospital’s HR is required to promote positive and productive relations with the workers. An organization that has an effective employee relations program tends to offer equal treatment to all workers. This encourages employee loyalty towards the company, which further enables it to develop in its services. For the hospital’s case, employees will feel valued regardless of their working stations since they receive equal treatment. Having good employee relations is essential to the hospital. This is because it enhances productivity, employee engagement, and motivation among employees.
Excellent communication is one of the most critical elements of successful relationships within an organization. In any relationship, disclosure is necessary to enable people to understand the dynamics of the business. Since employees spend a lot of time at their workplace, they should feel comfortable with the administrators to complete their tasks and achieve their targets. Engaging employees in the hospital’s affairs and allowing them to share in thoughts is an excellent way of enhancing the development of good relations. Through this, employers show concern and care to their employees, which is a unique way of creating a better working environment. Washington Memorial hospital’s manager should try to engage the workers on issues of the hospital and how they may affect their jobs. This way, the employee tends to feel more like a stakeholder rather than a mere employee of the hospital.
Furthermore, employee recognition aids in creating a workplace that is committed to employer/employee relations. Gratitude is a significant pillar in building great relationships within a business environment. Many employees in various firms are starved of appreciation and gratitude, which tends to result in demotivation. Besides, they often feel undervalued since they put a lot of effort into their work, and no one appreciates that. This is the very reason why an employee commits a theft in a company they work for, especially in the accounting department. They receive little paychecks that are inadequate to sort their bills. Many of the workers that feel unappreciated become depressed and frustrated, which impacts on their jobs. The hospital’s HR should emphasize appreciating its employees in terms of bonuses, awards, and other benefits. This will keep them motivated and become more productive in their tasks. However, employee recognition requires that the manager develops working relationships with the employees. This makes it easier for them to relate to social and corporate contexts. This will thus promote the employer/employee relations within the hospital.
In conclusion, the hospital’s HR is essential for the primary roles of hiring and training of staff.Since the Washington Memorial is getting revamped, it aims at achieving specific goals in its development. HR is responsible for ensuring that the appropriate staff is employed, trained, and retained using several strategies. To attract the best specialists to the hospital, it should be offering competitive salaries to these individuals with compensation and benefits. This will further attract patients to receive treatment from the best, thus leading to more income. Training employees will enable them to develop their skills and illustrate the value that the hospital has placed on them. Through this, the hospital will attain higher employee retention, which is an added advantage. Employee recognition and communication gives access to a productive environment for employer/employee relations in the hospital.