Summary of Literature Review
The title of the dissertation is “Cloud Adoption Decision-making Processes by Small Businesses: A Multiple Case Study,” presented at the Walden University for the Ph.D. level. The study aimed to address the specific problem experienced by small businesses in their decision-making process for adopting cloud services in their organization. The research addressed this problem by exploring the decision-making process of various organizations. The study’s primary research question was: What are the decision-making factors that contribute to the success of companies adopting cloud services? The sample used was 12 organizations, three from each industry among the following sectors legal, Information Technology, health, and cloud service providers. The data collection method used was semi-structured interviews, which were later analyzed using cross-case analysis. The study found five themes: cloud information security, cost-saving, availability of skills, competitive advantage, and reliability (Blay, 2020). Further, the findings indicated that factors affect the decision-making process, including the lack of a formal cloud adoption network and lack of proper training (Blay, 2020).
The study’s literature review discusses different literature on the benefits of various cloud services. Some of the benefits include the fact that cloud has enabled businesses to reach more diverse markets, streamline their various processes, reduce cost, eliminate waste, have faster agility, have a competitive advantage, and maximize profits (Blay, 2020). As a result, the author provides why small businesses need to adopt cloud technology in the running of their businesses.
The author further considers a small business’s process of decision making to adopt cloud technology. To adopt cloud technology, an organization must undertake a comprehensive assessment of the risks, available options, and the projected outcomes to find the best service provider for their specific needs. According to the author, managers need to understand the various cloud services concepts to help them in the decision-making process (Blay, 2o20). The author provides the decision-making framework for cloud computing technology. The chapter ends with the specific considerations to be made in the decision-making for adopting the cloud. Some of the considerations to be made include the cost, security, audit and compliance, the availability and reliability of the cloud services, the size and the profile of the organization, support from the management, various environmental factors, and the service level and contract agreements. One should ensure all the above factors are in favor of the organization before adopting the cloud.
The literature review has followed the best structures for writing a literature review. The chapter begins with a clear introduction of the chapter’s content; it provides the strategy used for obtaining the literature used in the review, a conceptual framework, and an empirical framework where all the study’s objectives have been explained in detail using scholarly literature. Therefore, it is a comprehensive and reliable literature review. The main advantage of the research is that it will help small businesses understand crucial factors in the decision making process for the successful adoption of cloud services.
References
Blay, F. (2020). Cloud Adoption Decision-making Processes by Small Businesses: A Multiple Case Study (Ph.D.). Walden University.