Using technology to obtain information concerning people
Wechat has an issue in diversification among the employees or the workforce. The company has concentrated on employing local men who are mostly Chinese. There is a low to an almost negligible amount of workers from other racial backgrounds. The associated problem caused by a lack of diversification is the loss of talent. Such a huge company needs to play its game well in ensuring it touches all sectors and promote balance in employees.
The company has high employee turnover rates compared to other competitors. The number of employees leaving the job is high. This results in the company spending money on training individuals and development. Recent years have been quite traumatizing for the company since competitive and qualified employees have been leaving the organization. A shortage of good talent is thus experienced. Also, there is a lack of legal experience and legal department employees as the highly qualified ones leave the remnants being employees that are not highly qualified.
The company needs to install server rooms that will withstand the traffic and huge loads of information rolling in and out. Just some days ago, the company had an issue with logons, and the customers were not able to login to their accounts. Such a problem was as a result of servers. Also, the servers need advanced technology to keep us with the speed at which information is moving. The need to have technology is a necessity since the traffic needs sustenance.
Another issue is integration. The current culture and structure of the company have resulted in the loss of mergers aimed at vertical integration. The culture of the company has inhibited the process of combination and collaboration of companies to attain development through merging.
Concerns raised on data privacy is another issue facing the company. Technology and social media providing companies such as Facebook and Yahoo have recently had cases concerning their methods of ensuring data privacy. There is another intensive operation affecting the company other than the common issues of the social media providing company. The government of China is using its technology to obtain information concerning people. All do not well take this operation. The influence of the government of china to Wechat is causing more harm than good. People who have already signed up will show a decrease in their activity. The reason being that they would want their information to be disclosed.
All business faces competition. This era of techno-savvy individuals places companies getting into technology business into a myriad of challenges to overcome. For one company to gain recognition, it has to stand out. It is never easy to stand out since it means you always have to ensure you are on top of the competitors. China is a hub of vary many startups which try to show its existence by bringing new creations. Since the old companies, in the market, are and have faced hacks, breaches, and criticism, the other startups get an opportunity to rise. Such a state causes customers to try these new services offered. For Wechat, this might be the reason for the loss of customers.
Due to the superiority of the application, the government is taking advantage of Wechat by using it for surveillance and censorship. Censorship is an issue since the controversies and differences between people make life more enjoyable. People are denied the right and freedom of expression through censorship of the application. The fear instilled in people is as a result of what the government is doing to get the Chinese people accepting their agenda. The effect causes a decrease in users and thus lower revenue.