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Measurement, Analysis, and Knowledge Management

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4Measurement, Analysis, and Knowledge ManagementStrength ExamplesOpportunity Examples
aHow does the organization use data and information to track daily operations, including comparative data?

 

Ø  Through the strategic planning process

Ø  Measurement and selection process

Ø  Collection, alignment, and correction

Ø  Organization performance review

 

Ø  Business plan development

Ø  Budget management

Ø  Improve action-ability

Ø  Ensure the Cost-effectiveness of a potential solution.

bHow does the organization analyze and review your company’s overall performance?

 

 

 

Ø  Through Run-the-business tactical  analyses

Ø  Through change-the-business strategic analysis.

Ø  Monitoring initiative milestones

Ø  Customer satisfaction review

Ø  Supplier management review

cHow does the organization use findings from company performance reviews to identify priorities for continuous improvement and opportunities for innovation?

 

 

Ø  Market analysis (comparative and competitive)

Ø  Environmental scans of the political climate

Ø  Historical trends of GG.

Ø  Anticipated core measures.

Ø  CTB and RTB performance data

Ø  Regulatory compliance

Ø  Customer satisfaction

dHow does the organization ensure the quality, security, and availability of company data and information?

 

 

 

Ø  Testing and validation  of data

Ø  Database backups

Ø  Computer protocols

Ø  Providing standard reports.

Ø  Customer satisfaction

Ø  Ease of access

Ø  Quick response time

eHow does the organization build and manage organizational knowledge, including sharing internal and external best practices and embedding learning in the way you operate?Ø  Through strategic planning

Ø  Performance reviews

Ø  Product specifications

Ø  Diverse participation in action plan teams

Ø  Regulatory compliance

Ø  Customer satisfaction

Ø  Effective changes to systems and processes.

fWhat improvements has the organization made to their measurement, analysis, and knowledge management processes?

 

 

 

 

  Remember! This is just a sample.

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